Business ProfileforPete's Auto Care Center

We took our vehicle to Petes on 3/21/23 because the power steering went out. They replaced the pump. After replacing the pump the car still made noises when turning. We took it back and they said they flushed it again and the noise was quieter but still not gone. They said they checked other parts that the other parts were in perfect order and nothing else needed to be done. It was not quieter - it was the same noise. We took it back a couple of days later and said we wanted them to replace the pump with the warranty. They said that they replaced it again however it is still making the noise. They also did not put a cover back on and it is now missing -(I would like to be refunded for this missing piece that we are now going to have to put on - Petes Autobody said the piece to cover the part was $300.) After my husband continued to disagree with the owner, the owner started running after him yelling Im going to kill you over and over again. He then got in my face, towering over me, and started yelling at me while putting his finger up close to my face. We do not take threats of an owner saying he is going to kill us lightly therefore we called the cops and reported this to them and they have a record of it - we chose not to file charges against him because we just wanted this terrible event to be over. The cops do have it on record just in case the owner was to retaliate against us. We took our vehicle to ***** ***** today (3/31/23) and they told us the pump that Petes Auto Body installed was not the correct one and is actually leaking, they also used inappropriate pins to attach the hoses. They also said that at this time it is not drive-able because of the items used at Petes Autobody Shop. The amount charged to my debit card is $865.55 - I would like a full refund given that the new pump they put in was not correct and is leaking.