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Find a Location

B & B Auto Body has 1 locations, listed below.

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    Business ProfileforB & B Auto Body

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    605 W Euless Blvd, Euless, TX 76040-4472
    BBB File Opened:
    10/1/1988
    Years in Business:
    35
    Business Started:
    10/1/1988
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Troy McGaha, President
    • Ms. Amanda McGaha, Accounting Manager
    Contact Information

    Principal

    • Mr. Troy McGaha, President

    Customer Contact

    • Ms. Amanda McGaha, Accounting Manager
    Additional Contact Information

    Fax Numbers

    • (817) 540-6645
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Took my car due to side damage of my bumper through fault of pulling out my garage and scrapping it. Per paid **** to purchase new bumper. Brought car back for paint match but had to come back a second time for it to be done. Told they didn't see another part included it would be an extra ******. I declined and asked them the fix part and paint and they rest the best they could. Went home. Came back next day to drop off car and have the new painted bumper replaced. Pick car up right before close and as soon as I got home and looked I saw scratched, scraps, and a chip on my new bumper. Called the next day and set a day to bring the car back again this time for 2 days. Came back 2nd day and got home again looked at car and now there were nicks and wax residue all over my hood and headlights which were right above work but not associated with the work done. They told me to bring it back a 4th time but I have been going through it for 2 weeks now with them and they want me to go into another week. Also they told me after the first repair that my temp sensor was messed up but it still worked they just didn't know how long. It worked fine through all my inspections with ************* and before I came. I said fine and had them replace it on the third and final visit and paid for that as well. They never called me I always had to reach out to them. **** was always sweet but *** needs some anger management and customer service training as he snap at me and my mother numerous times with us just conversing the situation and trying to figure things out. All in all I can't trust if I take my car back again something else will be wrong. I strongly feel like a partial refund needs to be given for my time wasted and the mediocre work done that I will have to get someone else to fix. ALL on all I paid ******* and there needs to be a partial refund as I have nicks and scraps on my front hood and side passenger back door that weren't there before.
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    Customer Reviews

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