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          All Import Auto Parts has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforAll Import Auto Parts

            Used and Rebuilt Auto Parts
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/12/2014

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            5/22/1996
            Years in Business:
            35
            Business Started:
            1/9/1989
            Business Incorporated:
            12/28/2000
            Accredited Since:
            12/12/2014
            Type of Entity:
            Corporation
            Alternate Business Name
            • All Import Auto Sales
            • KTS Investments, L.L.C.
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mrs. Tammy Sturgeon, Director
            • Ms. Samantha Caudle, Office Manager
            Contact Information

            Principal

            • Mrs. Tammy Sturgeon, Director

            Customer Contact

            • Ms. Samantha Caudle, Office Manager
            Additional Contact Information

            Fax Numbers

            • (817) 838-2031
              Primary Fax

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/27/2021

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            The business sold me a motor on **** for a ********** Beetle TDI. Once the motor was installed and first oil change completed the auto shop informed me there was metal shavings in the oil and the motor is not usable. The motor now must be replaced. The business refuses to return my calls or website inquiries. The business has ignored their warranty and has deleted the ad for the motor off ****.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Shaun G

            01/24/2024

            I reached out to All Import Auto Parts to purchase a rim for my wifes ******** and was happy they had one, they sent me multiple pictures of the rims to choose from, I chose the wheel in good shape confirmed my purchase, I waited a couple days and my order arrived, the rim they sent was night and day different than the one they sold me, I have pictures to confirm this, they bait and switch the part, then when I call them they tell me I have to eat the $60.00 shipping back to them after they tried to s**** me over with a different rim than was approved and purchased. I asked them to send me the one I confirmed to buy and they said they didnt have one in the condition I approved from photos,,Buyers beware!!!!!The pictures I included here are of the rim I was told I purchased, ( it had the tire in it)The other 2 pictures show what they sent me,Look at the center caps faded, and the curb rash damages on the rim they sent me,Night and day from what I purchased and what they sent to me.Now they want me to eat the shipping,,Dishonest!!!!

            All Import Auto Parts Response

            01/25/2024

            We are very sorry for the level of service that this customer received.  Our **************************** did inform this customer that management would be alerted to the situation and before he talked to anyone he posted this review.  We are issuing a full refund to the customer as well as reimbursing him for the cost to ship the wheel back to us.

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