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          Christian Brothers Automotive-Schertz has 1 locations, listed below.

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            Business ProfileforChristian Brothers Automotive-Schertz

            Auto Maintenance
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/27/2015

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Business Details

            BBB File Opened:
            2/18/2009
            Years in Business:
            15
            Business Started:
            2/18/2009
            Business Started Locally:
            12/12/2011
            Business Incorporated:
            1/28/2010
            Accredited Since:
            2/27/2015
            Type of Entity:
            Corporation
            Alternate Business Name
            • Edification Enterprises, Inc.
            Business Management
            • Mr. Fredy Degollado, Owner
            Contact Information

            Principal

            • Mr. Fredy Degollado, Owner

            Customer Contact

            • Mr. Fredy Degollado, Owner

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/21/2023

            Complaint Type:
            Billing/Collection Issues
            Status:
            Resolved
            I have a warranty Thur RBF ************ name is Assurant . I have signed No papers with Christian Brothers. I called Christian Brothers talked to *************** writer on Friday November 17, 2023 at 5:29 p.m. and he told me my cost I told him I couldnt pay it Had only saved the 250$ my part after the warranty paid. I was looking at bring my car home and parking it in the driveway but give me weekend to see if I could figure out something. Told him not to order parts but he already did. He said he would talk to his manager on Monday, manager was gone for the day. I called Assurant and talked to them on Friday and Monday morning. I called Monday 11/20/23 at 11:16 a.m. and talked to ************ and **** hasnt talked to manager and I never received a call back on Monday. I m on a monthly retirement income. I took my ************************************************************************** 250$ . Now after 3 weeks of my vehicle been there at Christian ***** I found out my part is way out of my income range to pay to have it fixed. The charges Christian Brothers turn in to Assurant is not what they telling me its way higher. I need help on resolving this issue and finding out the truth. I have been advised to take my car to a differ shop and pay Christian Brothers for the Diagnostic testing. Thats even an issue in cost. Assurant has one price from Christian Brothers of 495$ and Christian Brothers says 612.36$ . I have told Christian Brothers I cant afford to pay them , I only saved the 250$ that I was expected to pay. Im need help. Extended Warranty Contract WMHCKPRN 2. ************ 3. Customer States The vehicle will not start - CRANK NO START.If the battery is disconnected and then reconnected the vehicle will start.4. Claim Number 36561695Authorization Number CP-********-1117230942Warranty Pay Parts $1561.88Warranty Pay Labor $2046.00Warranty Pay Tax $128.86Customer Deductible $250.00Total Warranty Pay $3486.74Total Customer Pay $2188.92
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            Customer Reviews

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