Business ProfileforBurleson Nissan

Took car in because car was smoking out the exhaust on Nov. 14, 2022 . They called me 3 weeks later and said it had a blown head gasket and would get me a quote to fix it and called me the following day and said it did not have a blown head gasket that they needed to breakdown the motor to see the problem and that would be $ 575. and it would take about 3 days, and I gave them the go ahead. They called me 2 days later and said that it needed a new motor due to carbon buildup from lack of maintenance (which was a lie because I kept up my maintenance) and my warranty claim was denied and it would cost $8600. for a used motor. So I called my warranty and they said they didn't deny my claim, they told them to break down the motor so they could see more because they didn't believe that was the problem and to call them back when that is done. I was told that 's what I paid the $575. for. So I called the dealership and told them what they told me and they said that it would cost me another $1000. to do what they wanted, so on Dec. 13, 2022 I just told them to put my car back together and I would pick it up and take it for a 2nd opinion . I took it to 2 other mechanics and they told me that it needed the valve stem seals to be replaced because they were leaking That there was nothing wrong with the motor. So I called Burleson Nissan and told them and they told me that they didn't do internal work, so I called my *************** and the said that my warranty would cover the valve stem seals to be replaced. I paid Burleson Nissan $594,97 plus $600. for a rent car ,for them to do nothing to my car, not even give me the right diagnoses. I feel they should have to pay me back for everything. They didn't do what I was told they were going to do and then didn't find out what was causing the problem. Burleson Nissan 300 N Burleson Blvd.Burleson ,**. ***** ************ Customer name:************************* ***************************************************Burleson, **. ***** ************ Invoice #******