Customer ReviewsforHowdy Honda

Purchased a 2011 Honda Pilot in February 2023. They had just gotten the vehicle in as a trade when I looked at the car. The vehicle had a huge crack in the windshield and a check engine light. A week later I was able to pick the vehicle up, assuming that they were going to do a full tune up on the vehicle and make sure that whatever was causing the check engine light to be on fixed. The day after I picked it up the battery light stayed on. On the way to pick my children up the vehicle completely died. Tried contacting the dealership as I had purchased the power train warranty but was told the alternator is not a covered part. So I forked out $300 for a brand new alternator. The day after that was replaced, the tensioner pulley bolt snapped off. After many phone calls and telling the used car manager that I was extremely unhappy in purchasing a vehicle and literally having it for a day before it completely broke down on me was unacceptable. They sent their tow truck to pick it up and fixed the issue. However, fast forward to December 2023 I ended up having the same issue. Had it towed to the dealership to utilize my warranty that I purchased and come to find out not a single thing was actually covered. Had to have it towed home. Come to find out they never did a full tune up on the vehicle, nor did they bother replacing the part that was causing the alternator to go bad. A bad gasket in the *** Solenoid leaking oil all over the alternator. Fast forward to the beginning of April and I now have a check engine light on, and several misfire codes are what pulled up. Was told the air intake hose had a severe gash in it which was extremely old and had been there for quite some time. Purchased that and a whole set of spark plugs. Mechanic showed me the spark plugs that came out of my car and not a single one was new. Had a tune up been completed which it should have been done since I purchased the car at ****** miles. Dont waste your time. They sell lemons on the used lot.

I bought a car from Howdy Honda and I only had it for 2 months. I was on my way to work and my car just suddenly stopped working the gas pedal wasnt doing anything and I pulled over to restart my car and it stopped we thought it was the battery bought a new one and nothing! The hero people showed up and looked at my car and told me I had no oil! How do I get a car and it stops working because of no oil in 2 months! I went around mechanic to mechanic and they told me it my engine stalled up and everyone told me my car was up for a recall and I went to ******* dealership and the guy told me well the people you talked dont know anything and dont know what they are talking about. He told he gave me a rough guess depending on what it was and if it was the just the engine it would cost like 10k and thats outrageous for a car yall sold me with no oil. Ive been left with no vehicle for a month n a half and still making payments!

Bought an auto warranty at the time I purchased my third vehicle from Howdy Honda. Was told by the sales rep "it was for the life of the car". Found out today by accident, its for 8 years or ******* miles whichever comes first. Took the car in, thinking the laundry list of items they have been presenting over the last year were"diagnosed" by the main floor. Come to find out, they were not, they were suggestions from the expedite service peeps. The service department charges $194.00 per item to be diagnosed, then they somehow forget you have a warranty and have to bring to their attention. I am sooo tired of having to remind the service people, that should be automatic, it was purchased from one of their sales people. And, with today's technology that info should be in the system. The $194.00 is over and above the warranty, mind you I have 5 items being "looked" at today. I feel I was ripped off, just think how much double dipping goes on, IF car purchasers forget they purchased a warranty. Quite possible, I could pay over $1,000 for some mechanic to say, "all that's not an issue to wait out the warranty". Howdy Honda is NOT what it used to be. You guys are severely lacking in honesty and integrity. I purchased my last 3 cars from Howdy Honda and all were serviced by them. This may push me over the edge and never go back.

Howdy Honda missed the mark **** by a mile! I was searching online for a car for my daughter in a specific price range and I found a 2014 ******* Elantra Sport that "checked the boxes" . I called the dealership and spoke to **** (****after salesman) who was polite and professional. The car was available. I then asked what time they opened on Saturdays, he replied 9:00am. I then said, in no uncertain terms, that I would be t**** promptly . The following morning, while en route, I got a call from a sales manager, who identified himself as ****** (****after manager) who wanted to confirm I was still coming. I arrived at the used car sales area at 8:55am. I immediately saw a salesman who was showing a vehicle in the parking lot close the building. I looked around the building and a few people were in the waiting lounge, but no other sales personnel. The salesman finally showed up at 9:15 am. He explained that was that he was in a weekly sales meeting, a meeting which neither he nor the manager mentioned. The salesman then retrieved the vehicle. Although the salesman asserted that the car had been through service, by looking at the engine bay it was apparent it had not been within a mile of any service department. The motor oil was filthy (dark brown) but full. I looked at the air filter which contained trees leaves and pine needles; the salesman then summoned the manager. I mentioned to the manager how I was left waiting for 20 minutes, despite having notified them I was coming and he offered no explanation. Regarding the vehicle's condition, the manager explained that it was a "triple "s" car, meaning they only check if it starts, stops and steers. When we test drove the car, the engine sounded anything but healthy. It made knocking sounds similar to an engine that was low on oil. On the test drive the engine grew louder and louder. When we were yards from turning into the dealership, the engine died. In closing, if I could leave less than a 1 star review, I would.

The absolute most crooked group of used car salesmen. Still want my 40$ I had to put in their loaner while they put duct tape on a back bumper to fix it. Then changed the price up 2k and lowered the price on my trade in after signing a deal. Wasted my entire weekend and ended up keeping my car and am out 40 because they said they have no way of refunding 40$. Worst experience buying a vehicle ever. I will never be back.