Business ProfileforFreeman Toyota/Scion

I am a 30-year ****** owner, my vehicles are taken to the dealership to ensure proper repairs and maintenance are completed according to the manufacturer. My vehicle was taken to the dealer on 4-8-23 alerting them to a clicking/knocking noise. An oil service was done, in addition to the oil being low and topped off. The records noted that it would have that noise when it's cold so, no further diagnosis/review was done taking into account the mileage and alerts about the noise.The vehicle was then taken the to another dealership while in ******** in July and advised of the noise, where they completed another oil change(less than 3k miles, which is normally 5k) - major services were completed.The vehicle was taken back to the dealer in October regarding the same issue(which is not noted in the records) and tires were replaced. 12-1-23 Vehicle was taken in for an oil change as scheduled and no one mentioned addressing low oil or clicking told to ***** dealer.There was no communication from Freeman ****** to Post Oaks (issue/repairs done ***** miles ago). There was still no accountability or acknowledgment. I had been relying on the expertise of the dealer to identify the issue. The vehicle was taken back to the dealer on 02-6-24 after the noise got so loud you knew something was wrong. The vehicle was dropped off at the dealer for someone to look at it and address why I should not be responsible for another major repair when I continuously brought the vehicle in to be looked at. The vehicle was given back and 02-16-24 my daughter was stranded on the side of the road, later to be told the engine is now blown and would have to be replaced at a cost of 4k-6k.There was no discussion, at any point in time, about the vehicle being at the end of its life. I feel like no one took my concerns seriously to address them before we got to the point of an engine needing to be replaced. I don't know the full cost of services bc I was not given the actual cost invoices.