Customer ReviewsforBird-Kultgen Inc

I took my F250 truck in on 10-11-23 for a complete inspection for safety and performance.I have had issues with this truck since i purchased it back in 10-9-2021 1st issue was the Death wabble, then the electrical : alarm goes off, engine light , collision light, wipers, head lights, sun roof, alignment, The inspection was done. New alignment and new tires were done. I was hoping that with new alignment and tires the vibration on steering wheel and vibration on the gas pedal would go away. I took the truck back on 11-29-23 the alignment was still off. there excuse was that the there was something wrong with the machines back in 10-11-23. So a new alignment was done on 12-06-23. The vibration was still there due to the damper being weak. but the part was out of warranty as of 11-4-23. But yet the truck was there 10-9-23 for a safety inspection and they did not noticed then that it was weak. But now since its out or warranty its noticeable. I also mention all the electrical issues with it. The alarms did go off while the truck was there. I had a meeting with the service manager (*****************) He was going to have the sales team call me in regards to trading inn the truck to something that I would feel safe in. I have had no calls, or anyone contact me till this time.

Ive had to bring my vehicle back to them 3 times for a clutch issue which I had already paid 2k for. And for the last time, I started having brand new issues in my car I wasnt having before the moment I picked it up, and when I brought it to their intention before driving away, they simply dismissed it as my car working fine. And now for the fourth time with my car being in their possession after I broke down on the highway, theyre telling me I need a new engine. I refused to have them continue messing up my vehicle & request it towed elsewhere to have it looked at, but instead theyre demanding I pay for it.

I have tried to get things fixed for 4 months that were present once I drove the car off the lot. 3 catalytic convertor, 2 coolant tanks, and a thermostat. Since they brought the car back, as I couldn't drive it, it will not start and they want me to be responsible for something that was working just fine before the last repair. Check engine light has been off approx. 5 days since I purchased the car. I'd like to get the used car fixed completely that I was told no problems with, which there were. Or my money back, or the car I wanted in thre first place which they said wasn't available even though it was still listed as for sale. I have been very patient and could get no answer from them on 3rd catalytic convertor until I posted a review on the website, then they got right on it. I am a senior citizen and a veteran. No one show be treated like this