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Find a Location

Autobahn Motorcars Volvo has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutobahn Motorcars Volvo

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3000 White Settlement Rd, Fort Worth, TX 76107-1338
    BBB File Opened:
    7/1/1980
    Years in Business:
    43
    Business Started:
    7/1/1980
    Business Started Locally:
    7/1/1980
    Business Incorporated:
    12/31/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Autobahn Motorcars Land Rover Fort Worth
    • Land Rover of Fort Worth
    • Autobahn BMW
    • Autobahn Volkswagon
    • Autobahn Volvo
    • Autobahn Jaguar
    • Autobahn Porsche
    Business Management
    • Mr. John S Chase, President
    • Mr. Robert Strickland, Director
    Contact Information

    Principal

    • Mr. John S Chase, President
    • Mr. Robert Strickland, Director

    Customer Contact

    • Mr. Robert Strickland, Director
    Additional Contact Information

    Fax Numbers

    • (817) 390-3332
      Primary Fax
    • (817) 335-5223
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On 3/26/24, I went to ********* store #****** to get my state inspection. I failed the inspection at that time ultimately because the evaporative emission control system (****) was faulting. At that time the ********* tech told me he nor his vendors had the defective part and advised me to go to my Volvo dealership. No services were rendered to my vehicle at that time besides a diagnostic check. I made an appointment that same day, 3/26/24, to get my car serviced by Volvo on *******************, Fort Worth, ** ***** and detailed what had happened at *********. They completely dismissed me and *********** diagnostic check, and technician, citing they would need to perform their own diagnostics. They released the car back to me after charging me for a second diagnostic check and replacing the car's filler neck. They to this day have never provided the defective part. After driving the recommended 50 miles, my car faulted again and I had to return to the same Volvo dealership to have my car serviced again. They maintained that the **** pipe (the true problem all along) was replaced elsewhere and was not calibrated correctly. My car has not been serviced since its annual maintenance at this very Volvo dealership in 2023 and I explained to the dealership that the check engine light has remained on within days of my car getting its annual maintenance. When the car was released to me for the second time, they said there was no problem with the **** part, and placed blame on *********, which, again, did not render any services beyond a diagnostic check. Finally, the Volvo dealership unduly charged me for performing a state inspection, despite my lack of approval to render this service. I explained that ********* would re-inspect my car free of charge and that I would not be paying a second state inspection fee through Volvo. Aside from the gross fraudulence done by this Volvo dealership, my concerns were completely dismissed and there was complete lack of communication.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alma R

    1 star

    04/13/2022

    I was inquiring about a 2017 ***** that I saw on the website. The Internet manager( ***************************), sent me an email. I honestly was going to pay cash for this car, but I changed my mind. A few days later the same manager sent a follow up email. I then asked if they had any vehicles that were priced around $10,000, he replied "No we do not!" and removed the link from the previous car that I asked for. This was soo unprofessional... I will not buy any cars from this jerk...

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