11 Customer Reviews
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Review from Gene S
5 stars08/08/2024
****** is polite and knowledgeable. He performs his job well
Centex Air & Heat Response
08/09/2024
Hi, ****! Thank you for taking the time to leave us some feedback. We are pleased to hear that ****** took great care of you and provided 5-star service. We appreciate your continued business and are here when you need us!Review from Penni R
5 stars07/08/2024
****** is an asset to Centex Air and Heat! He was professional, friendly and he took the time to look into a question we had about the humidity level in our home. He made a few adjustments and gave us tips on how to keep more comfortable. We are very happy with Centex Air and Heat and their great level of service!Review from Robert W
5 stars05/22/2024
Their service is always excellent- always on time with outstanding personnel!Review from Linda I
5 stars05/14/2024
We have been using Centex Air & Heat for several years now and have been very happy with their work. The entire staff have all been so friendly, professional and knowledgeable. When the technician visits, they are always so thorough and explain everything clearly. If there are issues to address they provide short term solutions for critical items and then provide long range plans to look at things that need future attention. They use quality products and have good service plans you can subscribe to. They are an excellent company and we intend to stay with them.Review from John P
5 stars01/23/2024
Great job. ***** was very professional and explained all the concerns that I had very well.Centex Air & Heat Response
01/24/2024
****************! Thank you for taking the time to provide us with some feedback about your experience. We are pleased to hear that ***** was very professional and provided 5-star service. We value your business and the trust you've placed in us to not only install your system but to also maintain it for you. We look forward to seeing you again at your next maintenance visit!Review from Patti W
1 star12/21/2023
The outside pipe cover looks like a dryer vent for inside use. It has come apart. The repair is just a bad patch. Other units around mine are wrapped with rubber insulation. Took weeks to get an appointment to repair and disappointed the repair is shotty. Unit is new less than a year oldCentex Air & Heat Response
12/22/2023
************************, we tried to call to discuss your complaint and left a voice mail but wanted to follow up here as well. Your lineset IS wrapped in the rubber insulation. What you're looking at is an added layer of protection from the elements that covers the insulation. We would like to also add that the ************** inspected our work and it is all done according to code. When we came to do the work we were hoping you'd be there so we could show you and explain how it was done, you opted to not be there.Review from Travis B
5 stars10/02/2023
******** provided a level of service that has been forgotten by many. I couldnt be more impressed with his exceptional customer service. He was prompt, professional, and incredibly knowledgeable about heating, ventilation, and air-conditioning systems.***** took the time to patiently answer all my questions. His attention to detail was evident when he assessed my **** system, identifying issues I hadnt even noticed. His work was completed efficiently and to the highest standards.What sets ***** apart is his dedication to customer satisfaction. He ensured that I was comfortable with the work performed and even offered valuable tips on **** maintenance to extend the life of my system. ****** friendly demeanor and commitment to excellence make him a standout professional in the **** industry.I wholeheartedly recommend ***** with Cyntex ********** for anyone in need of **** services. His exceptional customer service, expertise, and integrity make him a true asset to the industry. Thank you, *****, for making my **** experience a positive one!Centex Air & Heat Response
10/03/2023
Thank you for taking the time to leave us some feedback about your experience with our Service Team. Your kind words are much appreciated. We are pleased to know that ***** took exceptional care of you and provided a 5-star service. Here at Centex we feel strongly that ***** as well as our other techs are the best in the biz! We thank you for your business and look forward to serving you again in the future!Review from Nita S
5 stars09/14/2023
The young man who worked on my ac was polite, knowledgeable and most helpful. Will definitely use Centex for my ac work again.Review from Michael P
5 stars07/28/2023
Very happy with service from Centex Air & Heat. Scheduling appointment by phone was fast, easy with friendly customer service.Service tech, *******, sent message, that included his picture, with his ETA. ***** was friendly, professional and diagnosed the problem quickly. He explained all options to resolve the issue and answered all my questions. After I selected the best option for my needs ***** able to fix the problem within 30 mins. He even spent the extra time to verify that my system was again blowing cold air and bring the temperature down Where I live, in ****, its difficult to get qualified tradesman to come to this area.Centex and ***** are winners Note: I even signed up for the maintenance plan .Centex Air & Heat Response
07/31/2023
Hi, ****! Thank you for taking the time to leave us some feedback about your experience with our Service Team. We are pleased to hear that ***** took great care of you and provided 5-star service. We value your business and look forward to seeing you again at your heating evaluation!Review from Mark W
5 stars11/30/2022
Great service received from ***** at Centex Mechanical. He was very knowledgeable, answered all my questions, and performed the job I requested. It is a pleasure to have very competent, ************************ provide great service. ***** in the office did a great job arranging the visit. They text when they are departing and arrive on time. ***** clearly had the experience and expertise to perform the work. I know how hard it is to pick someone. I Highly recommend this firm and their staff.
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