Customer ReviewsforAir Clinic Air Conditioning & Heating Inc

This business installed my AC and they have always done the maintenance. Everyone is *******************. No reason to ever change.

Great team and very positive experience from start to finish

*** and ****** were my A/C techs and these guys are the real deal. **************** was fantastic, they went above and beyond and will definitely be using the company for any of our future needs. Thank you guys!

The system was not cooling properly I called The Air Clinic and they were prompt and the system was working , they replaced a sensor every thing still under warranty. Great customer service from the phone call to service person great customer service..

Air Clinic installed my units a few years ago. Up until this year, I have been completely satisfied. I called a few months ago as I had water coming out of the emergency pipe instead of the regular pvc pipe. I found water in the drain pan on the air handler. I called to get cleaned out and ask for my regular maintenance I get yearly. Received a call prior to the appt stating they could not make it due to tech shortage. I insisted they come, they did. Air Clinic cleaned out pipe but said he had an emergency in ****** and ask me to reschedule maintenance another day, I agreed. I made an appt the following week while the technician was still at my home. The following week, I receive a call on the rescheduled appt they could not come due to technician shortage. I ask for the owner's number, which they finally gave me, it was the wrong number anyway. I was ask to be put on a list to call later for service and was not told when that would be and based on availability. I talked to the local manager, basically told me all the same, and they were struggling with labor shortages, parts, supply chain, war in ******* , etc., but eventually did say they would make the scheduled appt. I got off the phone, called another company and received a confirmed appt immediately. I wrote a letter to the owner of Air Clinic out of the ****** area never receiving a call nor a response to the situation. I have talked well of this company for the past several years, but so unfortunate I will not use them again based on the poor service I received this year. **** W

I had a Trane air conditioner and furnace installed in Dec 2021, they also installed some new ducts and 4 air returns. They had to come out 4 times to adjust and add one more duct. And now the A coil keeps freezings up. The first tech for this problem said its a dirty filter and the filter was only 4 months old, so I changed the filter and the next day it was frozen again, the second tech came out spent about 1 to 2 hours, he found the control board was not wired up correctly and add 1lbs of R410 freon to the system. The unit worked for one night and next day I had to go out and tap on the condenser for a stuck contactor and now today my A coils is frozen again. Need help in repairing the Trane air conditioner and furnace. Air Clinic Air Conditioning & Heating Inc. has been great but I need some help to repair the this *** TRANE

Outstanding customer ****************** ****** is super & owner **************

The tech was very professional took his time and did a great job

We had Air Clinic replace the combination of AC and furnace. There was first some mix-up about the appropriate furnace. But that was straightened out, and they installed a very quiet and efficient AC/furnace. The installers were polite and efficient. They replaced part of the metal duct with the duct pipes that contribute much to the quiet performance.So we recommend them highly.There is another aspect. When we called, they always picked on the second ring. Also no run around on the mixup. They owed up to the problem and straightened things out immediately.

They were professional and took time to explain everything to me I did not feel rushed or pressured to purchase my new HVAC system. One thing I suggest would be calling the day before to remind customers of appointments.