Business ProfileforStaats Service Today!, Inc.

We signed a contract with stat service last fall to do a fall and spring air conditioner furnace check they came out no issues last fall checked our furnace everything went fine the spring has been a totally different story first time they were scheduled to come out to our house they gave us our normal five hour window in which we sat at home waiting at the end of the five hour window we called and were told they had been out we question where they had went they went to the wrong address and did an AC service they did apologize and scheduled her next opening which was roughly 2 1/2 weeks out again we were given a five hour window at 4 1/2 hours into that five hour window of waiting at home for someone to show up I got a call that they overbooked and had to reschedule again I got frustrated after wasting eight hours of PTO time trying to get a $70 spring check up on our air conditioner so I asked for my money back was told that would be no issue it would have to go to the business owner waited one week heard nothing from stats or the business owner called after a week was told it went into the accounting system someone would reach out to me that was another week ago I guess I’m just trying to get my $70 back after I’ve wasted three times that in PTO time waiting to get my air conditioner tuned up and we’re already halfway through the season