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Find a Location

Uftring Chevrolet has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUftring Chevrolet

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/11/1982

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers automobile sales, service & parts.

    Business Details

    Location of This Business
    1860 Washington Rd, Washington, IL 61571-2114
    BBB File Opened:
    12/6/1982
    Years in Business:
    42
    Business Started:
    1/1/1982
    Business Started Locally:
    1/1/1982
    Business Incorporated:
    9/14/1982
    Accredited Since:
    11/11/1982
    Type of Entity:
    Corporation
    Alternate Business Name
    • Uftring Auto Group
    • Uftring Chevy
    • Uftring Chevrolet Saab
    Business Management
    • Mr. Gary L. Uftring, President
    • Joe Knapp, General Manager
    • Mr. Kirk Johnson, Comptroller
    Contact Information

    Principal

    • Mr. Gary L. Uftring, President

    Customer Contact

    • Mr. Kirk Johnson, Comptroller
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My wife's car was dropped off at uftring on 4/5/2023 by tow truck. Upon dropping It off, Tim the manager at uftring washington body shop was informed it had no brakes and that caused the accident. He called me a day later after dealing with ***** they weren't going to do the work because ***** was only willing to pay 60.00 per hour, *** said there contract with ***** **** doesn't allow them to go below 65.00 a hour, I said fine I'll pay the additional 5.00 per hour, He was told on 4/7/2023 to start ordering parts and get going. Which he did. About a week later he said the door is on national back order, I asked if we can find a used one. He said they are hard to find with the market being how it is, I said keep your eye out and if he found one I wanted ordered, he said which ever gets here first is what will do then. I said great, fast forward a week later he found one, but he said the new door and used door would be the same pretty much and any refund would be sent to *****, I said that's not how it works, he told me call *****. So I did, they said nope it's already been paid. It would go back to me and my wife. A couple days later we got called by service saying it's $670.00 to replace a caliper that was purchased on wrong. I said no way send it back to the body shop and tell them to finish it and I'll send it elsewhere. *** called me and said repairs haven't started because of the brakes that was on 4/27/2023, *** said they refused to start the work until they were fixed on May 4th, I went In on May 8th to fix the brakes myself out on the road. *** got the car back and said repairs can start now. All parts are ordered. NOT Friday 5/19/2023 ***** called and said we forgot to order a trim piece and a wiring harness for the door. They have had my vehicle since 4/5/23 and have been since 4/7/23 because the check wa sent to uftring of $3,053. 45 I will never use uftring again and I have done business there all.my life, especially since I grew up in town. Pics below!
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Charles S

    1 star

    02/03/2023

    I'd like to report we recently had are 2021 bolt in for replacement batteries. Since then we've had the car back twice for issues.. Also we were not told the car will not charge as it did before after batteries were replace. From understanding this is a ** thing, but from all ** has said we would get more range. NOT!!!! Now we have to live with a car that that doesn't performed as advertised. Not Happy

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