Business ProfileforPeoria Toyota

July 7th 2020 I purchased a pre-owned 2020 Toyota Camry ($28,900 - total loan $30,531). There were some issues I had with the vehicle before driving it off the lot. For one there was an issue with the thermostat reading in Celsius and not Fahrenheit, second there were some chips in the windshield. I was reassured by the sales team I could come without an appointment to be resolved. I was denied services 7/11/22 for not having an appointment, and told to make an appointment 7/20/22 when their windshield specialist was in and they would address all problems then. 7/20/22 I came to pick up my car and was asked by the service team if I required maintenance for an accident, I informed them I just bought the car and there should be no such thing. The service team took me out to look at my car and informed me of frontal damage that resulted in the hood not closing properly and abnormal gaps that was "likely" the result of base damage to the vehicle. I was referred back to the sales team. I spoke with the sales manager at *******. I never received or signed any agreement that my car was in an accident, and "likely" totaled. My loan is not a salvage loan. I was informed by car is regionally locked in Canada and that issues I was originally assured would be fixed were "too expensive" for the sales team to fix for me and I would have to "live with it". They allowed me to return the vehicle, but told me "they don't do" rental vehicles and I would have to pay out of pocket for the next month and a half until they could have a new Camry brought in for me. I never received confirmation of my return of the car, no letter of hold for a new car, they "forgot" to give me my registration on my old car, there were issues with purchase that I was supposed to be refunded for and never did. They attempted to force me to take back my old trade in (that has an engine leak) to even leave the dealership so I could come back home. My old loan they agreed to pay off is still an open account.