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Find a Location

Bratcher Heating & Air Conditioning, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBratcher Heating & Air Conditioning, Inc.

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1993

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers residential and commercial heating, cooling and geothermal sales, installation, service, maintenance and repair. They also provide hearth and fireplaces.

    Business Details

    This is a multi-location business.

    Find a Location

    Bratcher Heating & Air Conditioning, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1210 Fort Jesse Rd, Normal, IL 61761-6415
      BBB File Opened:
      9/17/1992
      Years in Business:
      41
      Business Started:
      7/1/1983
      Business Started Locally:
      7/1/1983
      Accredited Since:
      7/1/1993
      Type of Entity:
      Corporation
      Business Management
      • Mr. David L. Bratcher, President
      • Ms. Sharee Wright, Office Manager
      Contact Information

      Principal

      • Mr. David L. Bratcher, President
      Additional Contact Information

      Fax Numbers

      • (309) 862-0104
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      1 Customer Complaints

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      File a Complaint

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      anthony S

      1 star

      07/03/2023

      I would call another company to fix your Heating/air needs If you have a problem. My A/C quit working a few weeks ago. I did what most people do and bought a new thermostat and put the new one on the wall, well that didnt fix it so My roommate calls Bratcher, they sent a guy out to fix it and its in a crawl space. So the guy goes down there comes back up and says its the control board and I asked him did you check the drip pan to see if its full of water from condensation it could just be that its full and the alarm swith wont let it start. He goes back down there says it not full then says he needs to go to his van and sits on the phone for 15 minutes or so and comes back in and says Im going to check one more thing, he does and come back up and says its the transformer, im thinking ok, then he says he cant get one till monday were going to have to wait till then and he will get one and put it in, So monday comes he puts it in and it works for 2 hours or so and quits again. So we call them back and they send another guy out he goes down there and says I think your fan motors bad cause Im not getting any power to it. doesnt say anything about the new transformer being bad that the other guy just installed a few days before or how ever many days it was, we were without A/C for 9 days and both of us have COPD. Anyways he then said we didnt have any power coming in from the Fuse box going to the A/C and that its wasnt there problem and that I needed to call an electrician. Im like great we just paid these people $243.00 and now I gotta pay an electrician to find a bad connection which is what I did and he goes down there and pulls the light string next to the furnace and it comes on and power is ran to the furnace.So we do have power to the furnace.the guy replaces the transformer and its worked ever since.they refuse to refund our money.they did not fix it my friend did.so Im calling the BBB on these people BEWARE call someone else Not good buisness practices.

      Local BBB

      BBB of Central Illinois

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