Business ProfileforAuto Lane, Inc.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 3414 N Dries Ln, Peoria, IL 61604-1209
- BBB File Opened:
- 3/1/2004
- Years in Business:
- 24
- Business Started:
- 6/1/2000
- Business Started Locally:
- 6/1/2000
- Business Incorporated:
- 1/6/2004
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. William Bart, Owner
- Contact Information
Principal
- Mr. William Bart, Owner
Customer Contact
- Mr. William Bart, Owner
- Additional Contact Information
Fax Numbers
- (309) 686-0846Primary Fax
- (309) 686-0846
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
see Attached document
On our around November 30 2018: Purchased (2008 Cadillac DTS) with (Auto Lane Inc) said mileage 97550
In dispute as approx 149063 miles; the car is in need of repairs; not covered; by extended warranty: (protect my car)
On or around February 30, 2022; said warranty declined all repairs;
In response to a previous: July 6, 2021 denial as follows: crust build up consistant with long term leak: from water pump weep hole; no sign of over heat; running a little hot; but did not boil over
Which fails to have been properly addressed by (A.L.I.) in way of documentation; in so several service work order forms from (A.L.I.) are .
That has led to further dispute in saying: the (Midas at 2200 N University) here in Peoria, IL will state by documentation;
on or around (July 22, 2021) and (August 5, 2021) the water pump was not removed nor replaced, after being pressure tested; * see above mentioned (Midas) for written report
The car by ******* *** ********** **** **. diagnostics are as follows: serious over-heating with possible engine damage; in connection with diagnostics from said (Midas) for damaged head gaskets.
Where legible documentation of said service work order forms could have precluded the aforementioned
Notwithstanding additional electrical
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.