BBB Accredited Business Profile

National Payment Solutions

National Payment Solutions

(706) 323-4097

National Payment Solutions

21 years in business
5650 Whitesville Road Ste. 210
Columbus, GA 31904-6482
Additional Email Addresses
  • customerservice@nationalpaymentsolutions.com
BBB File Opened: 12/29/1997
Business Started: 06/01/1996
Business Started Locally: 06/01/1996
Business Incorporated: 01/19/2006 in GA
Type of Entity
Limited Liability Company (LLC)
Contact Information
  • Principal: Mr. David Heisler, Vice President
  • Mr. Edwin Branch, CEO
  • Ms. Sheri Watson, CFO
  • Customer Service: Mr. Jason Watson, Chief Technology Officer
Business Category
  • Payment Processing Services
  • Collection Systems
  • Business Services
  • Check Recovery Service
  • Credit Card Processing Services
  • Credit Card Merchant Services

Additional Information
  • The following comments provide general information for consumers, and do not necessarily reflect the practices or record of any particular company. Under the Federal Trade Commission's Fair Debt Collection Practice Act, collection agencies may not u...
  • The following comments provide general information for consumers, and do not necessarily reflect the practices or record of any particular company.

    Under the Federal Trade Commission's Fair Debt Collection Practice Act, collection agencies may not use false, deceptive or misleading representations or means to collect debts. They may not harass, oppress or abuse any person while attempting to collect a debt.

    A debtor may be contacted between 8 AM and 9 PM only and can be contacted at work unless instructed not to. Collectors may not tell others about the debtor's personal finances. If you have an attorney, the collector may not contact anyone but the attorney. If you do not have an attorney, a debt collector may contact other people, but only to find out where you live or work. In most cases, the collector is not allowed to tell anyone other than you or your attorney that you owe money. Collectors are usually prohibited from contacting any person more than once. Within five days after you are first contacted, the debt collector must send you a written notice telling you the amount of money you owe, the name of the creditor to whom you owe the money and what to do if you believe you do not owe the money. The debt collector may not contact you if, within 30 days after you are first contacted, you send the collector a letter saying you do not owe the money. A debt collector can begin collection activities again if you are sent proof of the debt, such as a copy of the bill.

    You have the right to sue a debt collector in a state or federal court within one year from the date you delieve the law was violated. If you win, you may recover money for the damage you suffered. Court costs and attorney's fees also can be recovered. A group of people may sue a debt collector and recover for damages up to $500,000 or one percent of the collector's net worth, whichever is less.

    Report any problems with a debt collector to your state Attorney General's Office. Many states also have their own debt collection laws and your Attorney General's Office can help you to determine your rights. If you have questions about your rights under the Fair Debt Collection Practices Act, the FTC may be able to assist you. While the FTC cannot intervene in individual disputes, information from consumers about their experience is vital to the enforcement of the Act.
  • None

Products & Services
ckCOLLECT is our proprietary process for collections of returned child support checks. NPS also provides ACH process.
Service Area
National
Alternate Business Names
  • National Payment Solutions, LLC
Number of Employees: 
4
BBB accredited business

A+

Overview

NPS is a privately owned service provider in the electronic payments industry, consisting of three main divisions: Check recovery systems for child support payments, Merchant Services for credit card processing, and Electronic processing for billers.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 08:00 AM to 05:00 PM
Tue: 08:00 AM to 05:00 PM
Wed: 08:00 AM to 05:00 PM
Thu: 08:00 AM to 05:00 PM
Fri: 08:00 AM to 05:00 PM
Sat: Closed
Sun: Closed
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

National Payment Solutions

National Payment Solutions

BBB ACCREDITATION SINCE 12/29/1997

Customer Review Rating:

100%

Composite Score: