At-a-glance
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Products & Services
Business Details
- Location of This Business
- 2645 Whiskey Rd Ste 103, Aiken, SC 29803-8072
- BBB File Opened:
- 8/26/2004
- Years in Business:
- 33
- Business Started:
- 4/1/1991
- Business Started Locally:
- 6/29/2011
- Date of New Ownership:
- 6/29/2011
- Business Incorporated:
- 9/4/1990
- Accredited Since:
- 6/25/2012
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- D D Barnes, LLC
- Contact Information
Principal
- Mr. Dallas Barnes, Owner
Customer Contact
- Mr. Dallas Barnes, Owner
- Ms. Donna Valverde, Vice President/Owner
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ralph M
11/19/2021
First Post: (about five weeks ago)
We got vinyl flooring for the bonus room and replaced the carpet on the stairs with engineered wood. Vinyl floor job OK. Job on the stairs not professional looking - DIY quality at best. Installer wasn't careful with details and rushed to finish, lowering the quality of the installation and leaving visible flaws. Disappointed.
Follow up post (11/19/2021)
My previous post infuriated Donna (I didn't talk to her before posting). However, she came to our house and verify that my complaints were justified. She said that Aiken Floors would fix it. After several visits to the store and phone calls, finally last week Donna said that Aiken Floors will not fix the issues with the stairs job and that she would live with the bad review.
We'll live with a stairs job not well done.
I made several mistakes in this process:
- Expecting that the job would be done by a professional installer - It didn't happen.
- Paying in full right after the work was reported as completed - not allowing myself time to fully evaluate the quality of the job done and noticing the obvious defects that I saw later.
End result: disappointment on the job done and the lack of professionalism.
***** ******
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