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Business ProfileforSCANA Energy Marketing
At-a-glance
Customer Complaints
28 complaints closed in last 3 years
4 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
- Location of This Business
- Macon, GA 31210-1775
- BBB File Opened:
- 1/22/1999
- Years in Business:
- 30
- Business Started:
- 10/1/1993
- Business Started Locally:
- 10/1/1998
- Business Incorporated:
- 7/11/2000
- Accredited Since:
- 1/22/1999
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- SCANA Energy
- SCANA Energy Regulated Division
- SCANA
- Business Management
- Ms. Tara Surratt, Compliance Coordinator
- Mr. Scott White, President
- Mr. J. Brett Newsome, Vice President
- Ms. Kimberly Penz, Marketing Director
- Contact Information
Principal
- Ms. Tara Surratt, Compliance Coordinator
Customer Contact
- Ms. Tara Surratt, Compliance Coordinator
- Mr. Scott White, President
- Mr. J. Brett Newsome, Vice President
- Ms. Kimberly Penz, Marketing Director
- Additional Contact Information
Phone Numbers
- (770) 907-4231Other Phone
- (770) 907-4231
Customer Complaints
28 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My gas was shut off on Thurdsday *****23. I paid the minute it was shut off. There should not be a wait time for reconnection especially when it’s cold and mandatory that I pay a reconnection fee. This doesn’t make any sense and I am seeking information to see if I can sue. When I pay for services then that’s what I expect. Hire more people if that’s the issue. I had to go the the make an appointment system for them to only tell me that my appointment time is from 8-4 when they gave me an option for them to come between either 8-12 or 12-4. This system is inconvenient and I think that something needs to be done about that company. Charging reconnection fees and then make u wait. It’s not right and it’s way too cold!
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Lana M
02/23/2024
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