Business ProfileforBudget Movers of Augusta, Inc.

The first thing that happened, and probably the one that bothers me the most, is the table leg that was broken. I was standing right there when it happened and so I know that it was an accident, but none the less it is irreplaceable. It is my daughter's. Why they took both legs I do not know?? But they took it right then to have it fixed, said they would fix it and then send it to me. Then when I called Jim on ****** he made it sound as if it was broken at the cross bars in the middle!! I said that it had not been broken there. He said he would check with Daniel and would get back to me. I have heard nothing back. This table is a Buffett table and it opens up to be about 4x5 and was purchased in ****** for $500-$700.00.I sent no picture of the broken leg, because you have both legs! Got an estimate, the cost of repair table without the legs would be $500.00.I was told that they would cover the furniture and put mattresses in plastic bags. Well, they didn't even attempt to cover the furniture until I asked them to cover my chaise lounge and I gave them my moving blanket...  Then there's the washer, won't be able to tell if or how bad the face of the washer is until I have a repair man look at it. It is scratched, scuffed and not sure what the other thing is that I see that I have never seen before. So, like I said, until someone who knows what they're doing needs to look at it. And there are some boxes that had come tumbling down, and got crushed. And I am not going to know about any of these things until I get moved! I am not telling you this to get a bunch of money from you, that is not me. I'm telling you this so they can do better for the customer. But having said that, I do want my table and washer repaired. I will be happy with that. I want those legs back for my table!! The fact that I will be out more money, to have these items repaired should not be. I just hope for honesty... I sent everything they asked for!! Claim, pics and all information!