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Find a Location

Okinus, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Okinus, Inc.

      147 W Railroad St S Pelham, GA 31779-1631

      BBB Accredited Business
    • Okinus, Inc.

      PO Box 691 Pelham, GA 31779-0691

      BBB Accredited Business

    Business ProfileforOkinus, Inc.

    Rental Furniture
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 52 Customer Reviews

    Customer Complaints

    60 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/30/2010

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Furniture Leasing

    Business Details

    This is a multi-location business.

    Find a Location

    Okinus, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Okinus, Inc.

        147 W Railroad St S Pelham, GA 31779-1631

        BBB Accredited Business
      • Okinus, Inc.

        PO Box 691 Pelham, GA 31779-0691

        BBB Accredited Business
      Location of This Business
      147 W Railroad St S, Pelham, GA 31779-1631
      BBB File Opened:
      7/14/2010
      Years in Business:
      19
      Business Started:
      11/18/2004
      Business Started Locally:
      11/18/2004
      Business Incorporated:
      11/18/2004
      Accredited Since:
      9/30/2010
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      9:00 AM - 8:00 PM
      T:
      9:00 AM - 8:00 PM
      W:
      9:00 AM - 8:00 PM
      Th:
      9:00 AM - 8:00 PM
      F:
      9:00 AM - 8:00 PM
      Sa:
      10:00 AM - 8:00 PM
      Su:
      1:00 PM - 7:00 PM
      Business Management
      • Ms. Becky Peterson, Manager
      • Ms. Lacey Hayes, Senior Manager
      Contact Information

      Customer Contact

      • Ms. Lacey Hayes, Senior Manager
      Additional Contact Information

      Fax Numbers

      • (229) 294-0441
        Primary Fax

      Phone Numbers

      Customer Complaints

      60 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      52 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marlon D. H

      1 star

      09/18/2024

      I was under the impression that I would only be paying for the amount presented to me. Be very careful with this company. You don't have an actual contract in front of you to read. Everything is pretty much explained over the phone by their representative while the agent from ******* ******* is in person ready to bring a new unit in for my heating/air. The email I received from them on the day of my purchase was: "You have secured financing for a max job up to $*******." I looked on my credit report and it's posting a balance of $***. My Portal says my Balance $********* - In addition, they never mention an early payoff date etc. but will bring it up when you call to complain. How are you reporting $*** as a Debt but have a balance in my portal of $********* (with no interest being charged) and only approved for $******* The numbers are not adding up. I would suggest that everyone STAY AWAY FROM THIS COMPANY! I wished I would have come to the reviews before doing business. There is no way I would have done business with a company who has a 1.33/5 stars with NOT 1 GOOD REVIEW! I asked to speak to a SUPERVISOR, I was put on hold for at least 2 Minutes and not only that but it was "One of the floor Managers" she stated. I asked for a SUPER VISOR. In my closing, I asked was she the last result of someone to speak to and she replied yes. AVOID THEM AT ALL COST GUYS!!!!!!! My review almost didn't post because I have to pick a start rate and I actually wished they had an option for 0!

      Okinus, Inc. Response

      09/19/2024

      *** ****** signed a lease with our company in January 2024 for the leasing of a *** ***** *** ********* Furnace. All leases are emailed to the email address that was provided during the application process. The lease was emailed to *************************** His and was electronically signed by *** ******. The cash price is $********. The lease that *** ****** signed shows him not only the amount of his cash price, but it also breaks down how his lease payments are applied. Our lease also clearly explains the total terms, the total cost if he goes the full term, the express pay and early payment options that are available to him and as well as many other details regarding his lease purchase agreement with Breeze Lease by Okinus. We are required to report the full balance owed on *** ******’s lease to the credit bureau’s which is calculated by his lease term of 48 payments of $******. We report the status of the lease on the last business day of each month for the previous month to ******* and **********. Because we understand that customers may not want to go the full term, we offer 3 express pay options to our customer at 3 months, 6 months, and 9 months. These options are explained on Line 7 of the lease. After 9 months, our customers can pay off at any time by paying 75% of the remaining lease payments plus any taxes, fees or past due amounts plus the amount in the security deposit if any. When *** ****** contacted our office on 09/18/24, he spoke with a Floor Manager who is a Supervisor with Breeze Lease by Okinus. His balance was explained to him. *** ****** was sent his lease to review and electronically sign his lease. On the lease it states that he has read and fully understands the lease. We are happy to go over the lease with *** ****** and can also send him another copy of his lease for his information for his review if he would like.

      Local BBB

      Better Business Bureau serving the Fall Line Corridor, Inc.

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