Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

NewSouth Window Solutions of Orlando, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNewSouth Window Solutions of Orlando, LLC

    Windows
    BBB accredited business

    Additional business information

    Additional Info:
    This company manufactures, services and guarantees windows and doors direct from their factory. Installations by independent contractor.
    See all additional business information

    At-a-glance

    Customer Reviews

    4.76/5stars

    Average of 179 Customer Reviews

    Customer Complaints

    59 complaints closed in last 3 years

    16 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/31/2017

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    NewSouth Window Solutions manufactures energy efficient replacement windows for Central Florida homes. We make your custom windows here in our Florida factory and guarantee the install and the windows for as long as you own them.

    Products & Services

    This company offers high performance vinyl replacement windows. This company also offers impact resistant windows for coastal.  NewSouth Window Solutions provides a Real, Lifetime, Non-Prorated - Part and Labor Warranty.

    Business Details

    Location of This Business
    820 E Altamonte Dr, Altamonte Springs, FL 32701-5002
    BBB File Opened:
    4/28/2011
    Years in Business:
    14
    Business Started:
    3/12/2010
    Business Started Locally:
    1/25/2011
    Business Incorporated:
    1/25/2011
    Accredited Since:
    7/31/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    10:00 AM - 2:00 PM
    Business Management
    • Rob J. Sydnes, Regional President
    Contact Information

    Principal

    • Rob J. Sydnes, Regional President

    Customer Contact

    • Rob J. Sydnes, Regional President
    Additional Contact Information

    Fax Numbers

    • (407) 261-2278
      Primary Fax

    Customer Complaints

    59 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had New South install windows, and not only were 3 windows wrong, they destroyed the stair case going up to my Garage Apartment, which ended up in needing a total replacement. The Patio Doors are 1 inch short and dont close correctly. Also some general paint and nails sticking out. The workers left the place a mess with caulking tubes, soda cans and food garbage all over. *************************, a ;president' of the company, has sent me very confrontational emails and has been verbally threatening to me. The job was NEVER completed, nor inspected.As of this date, the job is not finished. He has threatened me with court action, and thats OK. To go in front of a Judge with this story and know what it would end up in court records is not good. I'd love to get this resolved in as friendly a manner as possible. This was a contract signed on January 17, 2023 and we are rounding out a year of a job not finished.Sincerely *************************
    Read More

    Customer Reviews

    179 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marcos E

    5 stars

    04/17/2024

    Will recommend to anyone who is looking for new windows, price is very reasonable for a good quality product compared to other brand names. Besides the whole staff including sales, installers and office personnel were extremely professional...

    NewSouth Window Solutions of Orlando, LLC Response

    04/22/2024

    ********************,

    Thank you for being our Customer!  I appreciate you sharing your NewSouth Window Solutions experience!  We strive to create happy customers!  Your NewSouth Windows are covered by NewSouth's Real, Lifetime, Non-Prorated - part and Labor Warranty for as long as you own your home!

    We are only a phone call away if you need anything!  'One Call Does it All'!

    Very best regards,

    *******************

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.