This Business Is Not BBB Accredited

E-Vacations Club

E-Vacations Club

(407) 370-4544

E-Vacations Club

19 years in business
7362 Futures Dr Ste 16
Orlando, FL 32819-9088
Additional Phone Numbers
  • (407) 873-3322
  • (407) 873-3604
  • (866) 993-8258
  • (407) 706-7722
Additional Email Addresses
  • customer_service@condotrustla.com
  • maria@condotrustla.com
  • info@e-vacationsclub.com
Additional Website Addresses
BBB File Opened: 09/10/2007
Business Started: 04/01/1998
Business Incorporated: 02/03/2006 in FL
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Marco A Galindo, President
  • Customer Service: Ms. Maria Guarderas, Vice President Travel Agencies
  • Ms. Lydia Perez
Business Category
  • Travel Clubs
  • Travel Agencies & Bureaus

Additional Information
  • In September 2015 BBB contacted the business regarding patterns within complaints received by BBB. Specifically, complaints indicate that business representatives call regarding a collection of a $99 cancellation fee or other fees for an optional VIP...
  • In September 2015 BBB contacted the business regarding patterns within complaints received by BBB. Specifically, complaints indicate that business representatives call regarding a collection of a $99 cancellation fee or other fees for an optional VIP Preferred Program that does not mention cancellation or other fees in the contract. Complaints also indicate that representatives on the phone state the fees are associated with timeshares at Casa Dorada and nonpayment of these fees will be reported to collection agencies and/or the credit bureaus. BBB did receive a response from the business indicating that they had a contract with Casa Dorada from January 2003 to December 2005 that purchasers of a timeshare package would also receive VIP reservation benefits as a bonus. The VIP program carries an annual renewal fee. In 2005 the company decided to not accept any new Casa Dorada owners, however previously signed customers could continue to use the program.

Products & Services
This company offers worldwide accommodations for personal and business trips.
Alternate Business Names
  • Condotrust Inc.
  • Condotrust Latin America, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

Pattern of Complaints

In September 2015 BBB contacted the business regarding patterns within complaints received by BBB. Specifically, complaints indicate that business representatives call regarding a collection of a $99 cancellation fee or other fees for an optional VIP Preferred Program that does not mention cancellation or other fees in the contract. Complaints also indicate that representatives on the phone state the fees are associated with timeshares at Casa Do... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

E-Vacations Club

This Business Is Not BBB Accredited

E-Vacations Club

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