Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Gilman Pool Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gilman Pool Services

      524 N Mission Rd Orlando, FL 32808-7729

    • Gilman Pool Services

      PO Box 540314 Orlando, FL 32854-0314

    Business ProfileforGilman Pool Services

    Pool Service
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers weekly pool services, chemical clean service, repairs and leak detection services.

    Business Details

    This is a multi-location business.

    Find a Location

    Gilman Pool Services has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gilman Pool Services

        524 N Mission Rd Orlando, FL 32808-7729

      • Gilman Pool Services

        PO Box 540314 Orlando, FL 32854-0314

      Location of This Business
      524 N Mission Rd, Orlando, FL 32808-7729
      BBB File Opened:
      8/13/1990
      Years in Business:
      42
      Business Started:
      1/1/1982
      Business Started Locally:
      1/1/1982
      Business Incorporated:
      1/27/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Narup Enterprises, LLC
      • Dorset Pool Service Inc
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Business Management
      • Phill Narup, Owner
      Contact Information

      Principal

      • Phill Narup, Owner

      Customer Contact

      • Phil Triano, Service Manager
      • Phill Narup, Owner
      • Francesca Karen Shoemaker, Company Contact
      • Sandra Narup, Managing Member
      Additional Contact Information

      Fax Numbers

      • (407) 532-7899
        Primary Fax

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      MELANIE M

      1 star

      08/22/2023

      The service from this company it is not good at all, 0 communication. I hired this company to service my pool, since they installed the pool pump, when we purchased our house in Florida last year. Since we got the house, this pump is giving us problems. 3 months ago, we signed a contract with them and so far, the pump hasn't not been fixing and the pool service they are giving to the pool is not good, the pool water it is turning green, the whole summer our family was unable to use the pool. Several emails had been send, searching for answers, but no answers, I had to go directly to the com,pany speak with the Manager who told us that we will give us an update at the end of the day yesterday, but this didn't happen, and the only response is that we need to wait on the pump warry company, to come to our home and check the pump, meanwhile we're supposed to pay them $135 monthly for a service that is not compliance with the contract.

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.