BBB Accredited Business Profile

Acorn Stairlifts, Inc.

Acorn Stairlifts, Inc.

(407) 650-0216

Acorn Stairlifts, Inc.

18 years in business

7001 Lake Ellenor Dr
Orlando, FL 32809-5792

BBB File Opened: 5/23/2003
Business Started: 6/01/1998
Type of Entity
Corporation
Business Management
  • Ms. Tracy Bero, Director of Compliance
  • Mr. James M. Bradley, President
Contact Information
  • Ms. Tracy Bero, Director of Compliance
  • Mr. Shawn Herbst, Vice President of Operations
  • Principal: Mr. James M. Bradley, President
  • Mr. Jim Bradley
Business Category
  • Stair Lifts
  • Manufacturers & Producers
  • Medical Equipment & Supplies

Additional Information
  • The business contacted BBB in April 2014 regarding a lottery scheme utilizing the Acorn Stairlifts name targeted towards seniors. Victims have reported receiving a letter that claims the recipient has won a large cash prize from the Consumer's And Merchandise Reward Program of New York City. The letter is accompanied by a fraudulent check in the name of Acorn Stairlifts, Inc., to cover lottery fees and taxes. To collect their winnings, the recipient is instructed to deposit or cash the check and then either mail or electronically transmit the equivalent amount of money to an address in New York City. In some cases, victims have reported receiving multiple letters and checks, as well as telephone solicitations from individuals claiming to represent the Consumer's and Merchandise Reward Program. Acorn Stairlifts, Inc., has no connection to the Free Lottery Consumer's and Merchandise Reward Program. The company has notified law enforcement agencies in an effort to identify the perpetrators. Individuals who receive the fraudulent notice or have any information regarding this matter should contact their local FBI office for referral to the White Collar Crime squad. Impacted consumers may also call Acorn Stairlifts, Inc. directly at 407-650-0216 ext 1620.

Products & Services
This business manufactures stairlifts and also provides local sales, service and support.
Service Area
Continental USA

Licensing, Bonding or Registration:  This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

Overview

Acorn Stairlifts manufacturers easy to use stairlifts and provides local sales, service and support across the continental United States; and around the world.

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Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Acorn Stairlifts, Inc.

Acorn Stairlifts, Inc.

BBB ACCREDITED SINCE 5/23/2003

Customer Review Rating:

Positive
89%
Neutral
3%
Negative
8%

Composite Score:

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