Business ProfileforSunLight Solar

We purchased a hybrid hot water heater from Sunlight Solar in June 2020 as well as insulation and a solar fan. The hot water heater has a leak, it is leaking water into the catch pan underneath and then overflowing into my garage. We can not find a company that will work on this type of hot water heater and have even tried calling the manufacturer to get recommendations. After futile attempts to find a company that can work on this, we called back Sunlight Solar and they told us that they could work on the water heater that they installed. We agreed to pay $250 to them and had told them the diagnosis that another company had given us. We even had the part needed to fix it per the other company. They came out to the house and then stated that they could not work on it even though they had told us that they could on the phone and that is why we had agreed to the cost. They then told us that they were still charging us the $250 for the visit and that they would put a lien on our house if we did not pay it. So they not only sold us a hot water heater that no company can work on, they are charging us $250 just to come out and tell us that they wont work on it. They said they can work on the outside but not the inside and we had told them ahead of time what the issue was. At the minimum, I dont want to pay the $250 but it so only good customer service to fix the problem or replace the product.