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          J. & J. Moving & Storage, Inc. has 1 locations, listed below.

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            Business ProfileforJ. & J. Moving & Storage, Inc.

            Moving Companies

            Current Alerts For This Business

            Advertising Review:
            In July 2019, BBB contacted this business regarding the misuse of the BBB seal. This business has falsely stated BBB accreditation or referenced the BBB name in an unauthorized manner, despite BBB's efforts to get the business to cease using the BBB trademark. This use of the BBB trademark constitutes trademark infringement and is a violation of trademark rights of the Council of Better Business Bureaus, Inc.

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            10/1/2004
            Years in Business:
            56
            Business Started:
            1/1/1968
            Business Incorporated:
            3/25/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • J&J Metro Moving and Storage
            • JJ Metro Moving & Storage
            • Metro Moving & Storage
            • Household Transfer
            • Osceola Moving and Storage
            • JJ Moving and Storage
            • J&J Moving & Storage
            Contact Information

            Principal

            • G. Jason Bergenske, Vice President

            Customer Contact

            • G. Jason Bergenske, Vice President
            • Kayla Perrine, Office Manager
            Additional Contact Information

            Fax Numbers

            • (407) 875-0480
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Susan L

            01/09/2024

            ***** is a BROKER although they will lie and tell you they have affiliates all over the U.S. What they negotiate with you will be completely bogus after you make your downpayment to them. We had a TERRIBLE experience when they miscalculated the size of truck we needed to make our move from ** to **. Another company showed up without making the 24 hr. ahead call and then left us with over 1/2 of our household unpacked at 9 pm. We are seniors and did not know what to do. Calls and texts to ***** went unanswered. Someone claiming to be the owner (***** - who would not give his last name) called and made threats on the night the truck was loaded. Three Hispanic men - only one spoke English - loaded and drove straight through to PA without stopping so that we would not be at the new house when they arrived. We were told by ***** that the trip would take then 5-7 days ; it took less than 3 full days. They would not take our credit card as promised and made threats to unload to storage if we did not have cash on delivery. The boxes were clearly marked but the new company TOP TIER MOVING did not acknowledge locations and just loaded anywhere. Furniture was not assembled as promised except for one king *** which fell apart when we got in it. Antiques, lamps, dressers were broken beyond reasonable repair and other furniture was marred so badly as they tried cramming everything into a small truck. We spent over $15,000 more to get our move completed which did NOT include the cost of any repairs. ***** is a lying , unethical, and bogus company. BEWARE. They are a broker and that is not what you want. A broker will hand you off to another company and all previous commitments are not met. TOP TIER, who did the actual move, was no better. We knew and still know, nothing about them and they were terrible. We are Senior Citizens and this was a nightmare. We want others to know how bad our experience was in September of 2023.

            Local BBB

            BBB Serving Central Florida

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