We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Publix Super Markets Corporate Office has 209 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Publix Super Markets Corporate Office

              PO Box 407 Lakeland, FL 33802-0407

            • Publix Super Markets Corporate Office

              350 5th Avenue New York, NY 10112

            • Publix

              13040 Abercorn Expressway Savannah, GA 31419

            • Publix

              7117 Merrill Road Jacksonville, FL 32211

            • Publix

              9200 NW 39th Ave Gainesville, FL 32606

            Business ProfilePublix Super Markets Corporate Office

            Grocery Store
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            PO Box 407

            Lakeland, FL 33802-0407

            Get Directions
            Visit Website
            (863) 688-7407

            Customer Reviews

            1.86/5

            Average of 113 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            181 complaints closed in last 3 years

            79 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 93

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Publix Super Markets Corporate Office has 209 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Publix Super Markets Corporate Office

                PO Box 407 Lakeland, FL 33802-0407

              • Publix Super Markets Corporate Office

                350 5th Avenue New York, NY 10112

              • Publix

                13040 Abercorn Expressway Savannah, GA 31419

              • Publix

                7117 Merrill Road Jacksonville, FL 32211

              • Publix

                9200 NW 39th Ave Gainesville, FL 32606

              Headquarters
              PO Box 407, Lakeland, FL 33802-0407
              BBB File Opened:
              7/16/2009
              Years in Business:
              93
              Business Started:
              12/15/1930
              Business Incorporated:
              12/27/1930
              Type of Entity:
              Corporation
              Alternate Business Name
              • Publix Super Market
              • Publix Super Markets, Inc
              • Publix
              Contact Information

              Customer Contact

              • Customer Care
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              181 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/17/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              DECIDED TO TRY MAIL ORDERS UNLESS I NEED THE PRESCRIPTION IMMEDIATELY. HAVE BEEN DEALING WITH PUBLIX PHARMACY FOR YEARS. TELEPHONED 8/24 TO INQUIRE IF I COULD GET TEN PILLS UNTIL MY MEDICATION ARRIVED, REFUSED. I WAS VERY DISAPPOINTED. OF COURSE I DO UNDERSTAND RULES ,REGULATION ETC. NO ONE CARES AS PROVEN BY EMPLOYEES.
              Read More
              Read 180 More Complaints

              Customer Reviews

              113 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jairo S

              09/13/2024

              Today,09/13/2024 I going to Publix in ************************************************,is closed to my home,Im customer for this ********************** for almost 16 years and today have one employee is name Pati have bed attitude for me,I waiting in line for pay my staff and I talk to someone in my phone and this lady putting his finger in his lips and told me to stop talking she said I talk to laugh,this not right she dont have to tall me wasnt I have to do,she have to change anything I have and done,I tall her you supposed taller me Im sore apologies,she very stupid,I tell her you not supposed work to public person you have to going to training to working in this place,better you company take solutions for this lady for no future problems for you company,thank you so much,I hope you company have to tell the manager ******* very nice and professional person to talk to her.

              Publix Super Markets Corporate Office Response

              09/18/2024

              BBB Review ID #******: ***** ** *****. We received the above review from the BBB on 9/14/2024. We apologize for any inconvenience Mr. ** ***** experienced in our store. We forwarded the issues to the Store Manager who provided the response below on 9/17/24: "I spoke with our customer, Mr. ***** ** *****, in regard to his concerns while shopping at our location. I apologized for his experience and I assured him that the situation would be handled appropriately. He was satisfied with the resolution. Thank you,*************************** Store Manager 0637" If Mr. ** ***** has any further concerns, questions, or other feedback, we hope he will contact his store management or Publix directly to allow us the opportunity to resolve the issues quickly. We also hope that Mr. ** ***** will accept this resolution and continue to allow Publix to serve his grocery needs.
              Read 112 More Customer Reviews

              Local BBB

              BBB Serving Central Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.