Business ProfileforBOSS Garage Door And Screen Solutions

Had Boss come to my home for an estimate garage door sliding screen replacement on 2/14/22. Gave them $750 down payment for the job. We were told it could be up to 4 weeks wait. It has now been 4 months. Their website states that they in house manufacture products which is false. After 3 months wait I found out they have an outside company manufacture their products and that manufacturer has no idea where my order is or when it will be ready, or who I am, so I asked for my money back and was refused. They joked about other customers who had 9 month wait times and I woul just have to be patient. I think after 4 months of waiting for an order that they can't find is patience enough, and I really can't believe Boss or their manufacturer cannot find my order. I am thinking that it was never placed. All I want is my money back so I can get an installation completed with an honest/professional company. Boss's website and method of doing business is deceptive and they give customers false information when or if thay return their phone calls. They also would not provide their manufacturer information as I would have called them myself. I appreciate your assistance. I cannot upload my receipt but I can and will copy and forward to your address in Longwood. Regrds , *********