27 Customer Reviews
Review from Ed B
5 stars08/01/2024
Tremendous customer service, great prices, and super fast shipping. These folks really care, and will not let you down. If I could give them ten stars I would, they are that good. Thanks.
Accessories4Less.com Response
08/02/2024
Thank you **!Review from Christopher M
5 stars07/10/2024
I've been a frequent A4L customer for 5-6 years. I have always been a bit nervous not knowing the quality of b-stock/refurb items and unsure of the quality of the customer support I would recieve.Firstly, after 20+ purchases, I never had a problem. Then I did receive a damaged center channel speaker. I emailed them and I got an immediate response to troubleshoot. Very helpful, exactly the right steps, we had some back and forth. Then, because life, I did not reply to them for 8 months. I emailed them replying to the thread adn they immediatel replied within an hour and that day had the speaker vendor send a replacement part which solved the problem.It doesn't get much better than this. Best prices for gear by far, usually nothing goes wrong, and if it does they have fantastic customer service. I will be a customer for life and am leaving this review because I want to encourage this kind of thing. A4L stands out in today's world where most companies are out to just make a buck they don't care about their customers. I wish this was more common!Accessories4Less.com Response
07/11/2024
Thank you ***********!Review from Fred D
5 stars03/16/2024
Excellent customer service. ***************, great price, friendly and very courteous phone service.Review from Michael J
5 stars03/07/2024
Great company to work with - excellent prices and outstanding customer service. Purchased a refurb Denon AVR and had issues a few weeks out. Very prompt actions on their part - they issued a shipping label and sent out a replacement as soon as they had confirmation from ***** that the defective item was on its way to them. Replacement unit arrived quickly. Highly recommend Accessories4less.com!Review from Mark S
5 stars03/01/2024
I purchased top quality Focal speakers from Accessories4Less and my experience has been great, fast shipping and great communication with my purchase, I did have one issue with my front speaker covers a week or two later that was from factory defect, I and sent email to customer service, I revived immediate response back and resolved my problem with new covers being sent immediately. Great **************** Thank You **** **** SReview from Paul W
5 stars03/01/2024
Purchased a Polk subwoofer from them. I had some problems with the sub going into standby mode while watching tv or listening to music. Contacted them about the issue and they help troubleshoot and sent a replacement amp for the sub. I would buy from them again.Review from Thomas A
1 star02/28/2024
These people should not be in business. They sold me a product which was impossible to listen to and told them that. They came back with the line "we sell thousands of these cd players without a single person saying the sound too harsh to listen to". Well, when I requested a return authorization the day after I received the item, was informed that I not only had to pay a restocking charge, but also had to pay their original shipping charge as well + had to pay my own charge to ship it back!!Review from michael s
5 stars02/03/2024
Purchased a high end AVR (Marantz Cinema 40) from them. I originally had some problems with the eARC not working properly on my ******** I spoke with the company who offered to ship a replacement at no cost to me, but recommended I try a few troubleshooting steps first from the **** support page. Apparently the eARC not connecting all the time is a common issue and was resolved easily with the steps on the **** support page. This company is very knowledgeable about the products they sell and offer great support if there are issues. I would not hesitate to purchase from this company again.Review from William P
5 stars01/17/2024
I got an Onkyo AVR from Accessories4Less.com for a great price. Their customer service is top-notch. I will definitely buy from them again.Review from Shaun N
5 stars12/14/2023
This was my 2nd time ordering a high-end AVR and just like last time I couldn't be happier. The product, price, and customer service are the best. Who else has live, knowledgeable chat these days? Thanks everyone and keep up the great work!
Customer Review Rating
Average of 27 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.