Additional business information
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 6728 Edgewater Commerce Pkwy, Orlando, FL 32810-4278
- BBB File Opened:
- 6/9/2011
- Years in Business:
- 13
- Business Started:
- 10/1/2010
- Business Started Locally:
- 10/1/2010
- Business Incorporated:
- 10/29/2010
- Accredited Since:
- 1/9/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Closets by Design of Central Florida
- MPBS Enterprises, LLC
- Business Management
- Brian Gruber, Owner
- Contact Information
Principal
- Debbie Hodges
Customer Contact
- Brian Gruber, Owner
- Debbie Hodges
- Additional Contact Information
Phone Numbers
- (407) 740-0070Other Phone
- (800) 293-3744Other Phone
- (407) 740-0070
Customer Complaints
8 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Michael G
07/17/2024
Closets by Design Response
07/18/2024
We take your concerns seriously, and we were hoping to accommodate you as best as we could by rescheduling as requested. We understand completely that this is a significant inconvenience, but again this is not completely within our control. We are at the mercy at times to what conditions with find with a home when we arrive to install. If the job takes more time than expected, we do our bet to please everyone but we are limited. This is why we ask for clients to be available for most if not all of the day.
In this case, we should have made a courtesy call to let you know how late we would be and we apologize again that we did not. Arriving outside of our estimated provided window does not typically occur, but it has with you and we hope to make up for it with a great installation on the Saturday that you scheduled.
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