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Find a Location

SunPower by Sea Bright Solar has 1 locations, listed below.

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    Business ProfileforSunPower by Sea Bright Solar

    Solar Energy Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/26/2014

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Sea Bright Solar Inc. is a Master Sunpower dealer specializing in the design, sale and installation of residential and commercial solar electric systems.

    Business Details

    Location of This Business
    1785 Industrial Park Ave Bldg A, Redlands, CA 92374-2801
    BBB File Opened:
    1/31/2014
    Years in Business:
    17
    Business Started:
    12/1/2006
    Business Incorporated:
    12/19/2006
    Accredited Since:
    3/26/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 900399 for this business, issued by Contractors State License Board. The expiration date of this license is 7/31/2025.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Sea Bright Solar, Inc.
    Business Management
    • Mr. Brian Kelly, President
    Contact Information

    Principal

    • Mr. Brian Kelly, President

    Customer Contact

    • Mr. Brian Kelly, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Title: Disappointing Experience with SunPower by SeaBright Solar I recently had a solar panel system installed by SunPower by SeaBright Solar, and my experience has been far from satisfactory. Initially, I was drawn in by their promising offers, including access to an app for monitoring my panels' performance and a $1200 rebate from SunPower. Unfortunately, the reality has fallen short of these promises.Firstly, the installation process was delayed, causing unnecessary inconvenience and frustration. No clear communication was provided about the cause of the delay or when it would be resolved, leaving me in a state of uncertainty about the project timeline.Additionally, I was switched to a Time-of-Use (TOU) billing plan with ****** before my system had even received permission to operate. This premature switch has likely affected my electricity bills unfavorably, a situation that could have been avoided with better coordination and planning.To make matters worse, I was promised that my system would include 435 kW panels, but I believe what was installed were 410 kW panels. This discrepancy significantly impacts the efficiency and value of my solar energy system, and it feels like a bait-and-switch tactic.Lastly, the promised app for monitoring my panel performance has not been provided, leaving me unable to access real-time data or insights into my system's efficiency. This lack of transparency is disappointing and undermines the value of investing in solar technology.Overall, my experience with SunPower by SeaBright Solar has been fraught with broken promises, delays, and discrepancies. I expected much more from a company of their reputation and am left feeling misled and dissatisfied with the service provided.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    MANUEL G

    5 stars

    03/03/2024

    I had a great experience with Solar company. The price were were given cut our bill in half. The crew that came out to do the installation was friendly and professional didn't leave any empty waterbottles or other waste behind.Thanks again to Sunpower by Sea Bright Solar and *************************** our Sales Consultant.

    SunPower by Sea Bright Solar Response

    03/04/2024

    ******, Thank you very much for the positive review and great feedback. We appreciate your feedback highlighting everyone in our process; the sales / design, the operations and also the installation team. Thank you for your business. We are here for all of your future customer service needs. 

     

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