Customer ReviewsforJ. Noble Binns Plumbing Co., Inc.

I was given an estimate for a water heater and they charged me more than the estimate. The man was supposed to come at 8:00 a.m., but he did not come until after 8:30. He counted his start time as 8:00 anyway saying the drive over counted. The installation took longer than necessary as he spent time on his phone. When it was time for him to give me the bill, he sat in his car for over a half hour calculating the total. He charged me for the job and four hours of work even though it was only a little after 12 so he had only been here three and a half hours. While he was writing up the bill in the car he took so long I actually went out there and asked him if he had it ready yet. He was on his phone playing a game and drinking a coke. He then went to the backyard again so he could check the model number of the water heater to finish writing up the bill, wasting more time so he could make it to after 12. He drove away and then came back saying an additional $98 was needed since it was after 12, therefore he was billing me for 5 hours of work even though it was nowhere near 1:00. He started after 8:00 and finished before 12:00 but intentionally spent a ridiculous amount of time writing up the bill in his car and then had the nerve to drive back and ask for more money which I was forced to pay because what else could I do? He clearly took advantage. The only good thing is that at least the water heater works. I do not want to list the employee's name since I think he was probably instructed by the employer, J. Noble Binns Plumbing **** to try to ******* people out of as much money as possible. Installing a water heater is expensive enough without being conned out of money for time that was not spent doing the job. I was charged for 5 hours of work for a job that took him 3 and a half hours. I do not recommend this plumbing company since they care more about putting money in their pockets than running an honest business. Go elsewhere unless you enjoy being ripped off.