Business ProfileforAll Pro Plumbing, Heating, Cooling & Electrical LLC

On Sunday, February 4th we realized what appeared to be our sewer line was backed up. Ironically, a few days before, we received a coupon from ALL PRO Plumbing Heating Air Electrical for that exact issue. So we called ALL PRO and spoke to an associate and explained to her the situation and that we had received one of there coupons on price. The associate said that they could send someone out the following day between the hours of 8am and 12pm. About 2 hours later they called back and said we can send someone out in the next 20 minutes so we said great. The technician showed up and we explained to him the situation and he then said give me a minute and let me write up a couple of options. That took him about 5 minutes and then he tried to sell me a monthly membership which was much more then the quoted price on the coupon and our only option by the way. I told him that we had a coupon which stated the exact amount and I would just like our sewer line cleared for the amount disclosed on the coupon. He then told me that he could not honor the coupon and the membership was my only route. I explained to him that your company sent me this coupon just a couple of days ago and I meet the restrictions stipulated on the coupon. He said that he could not perform the service at that amount and could not honor the coupon and would have to pay the membership price to perform the service. We asked him why when we called they did not say anything as to why they would not honor our coupon at that time so we could have called another company. Meanwhile we have 2 children with a backed up sewer line and cannot use our toilets, showers, faucets, laundry, or anything in our entire house even when you have a plumber at your front door which would probably take him about 20 minutes to clear. Amazing how companies can bait and switch the public and get away with it. I wonder if this is considered *************** since we were denied service that affects our 2 children??