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Find a Location

Carpet Outlet Plus, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Carpet Outlet Plus, Inc.

      4301 Rosedale Hwy Bakersfield, CA 93308-6136

      BBB Accredited Business
    • Carpet Outlet Plus, Inc.

      66 E Escalon Ave Ste 102 Fresno, CA 93710-5137

      BBB Accredited Business

    Business ProfileforCarpet Outlet Plus, Inc.

    New Carpet
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/11/1994

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Carpet, Tile, Hardwood, Laminate, Area Rugs

    Business Details

    This is a multi-location business.

    Find a Location

    Carpet Outlet Plus, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Carpet Outlet Plus, Inc.

        4301 Rosedale Hwy Bakersfield, CA 93308-6136

        BBB Accredited Business
      • Carpet Outlet Plus, Inc.

        66 E Escalon Ave Ste 102 Fresno, CA 93710-5137

        BBB Accredited Business
      Location of This Business
      4301 Rosedale Hwy, Bakersfield, CA 93308-6136
      BBB File Opened:
      11/11/1994
      Years in Business:
      29
      Business Started:
      10/15/1994
      Business Incorporated:
      9/23/1994
      Accredited Since:
      11/11/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 802760 for this business, issued by Contractors State License Board. The expiration date of this license is 1/31/2026.

      These agencies may include:

      Contractors State License Board

      9821 Business Park Dr

      Sacramento CA 95827

      (800) 321-2752

      http://www.cslb.ca.gov

      Type of Entity:
      Corporation
      Business Management
      • Mr. Mark Carroll, President
      • Mrs. Jennifer Nobles, Vice President
      Contact Information

      Principal

      • Mr. Mark Carroll, President

      Customer Contact

      • Mr. Mark Carroll, President
      Additional Contact Information

      Fax Numbers

      • (661) 326-8286
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/17/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      This has been ongoing since March. They have sent factory representatives, and people from the company, yet here I am without any answers. Terrible installation, a few calls with hope of resolving issue, empty promises. I don't want to go legal with this, but i'm tired of no follow through. I started my concern well within the 30 days of being satisfied, not happy at all, yet they continue to pass on the issue. I would like a call from the owner, not VP or someone with a plan / and try to find a resolution to this concern. Help, thank you
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John P

      1 star

      05/17/2022

      It’s time this place was shutdown. Terrible customer satisfaction, they installed luxury vinyl flooring throughout my house they trashed my baseboards and refuse to replace now the flooring is loose in the rooms they removed tile after a year of light traffic. I reported them to the contractors state license board who found them guilty of bad business practices. Mark the owner is one of the lowest human beings I’ve ever met. He has scammed so many consumers and gotten away with it it’s part of his business plan.

      Local BBB

      BBB Serving Central California & Inland Empire Counties

      BBB Reports On

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