Business ProfileforIdyllwild Vacation Cabins

I purchased an Idyllwild vacation cabin on Feb 27th 2023 for my family vacation. I paid a total of $3142.70 for our cabin. Management was not responsive to their 24 hour phone number. -we never got a key or a reply for the key/lock box and didn't have a key to lock doors -According to the website and video, the jacuzzi was indoors and a private shower (it was not) -Two of the doors knobs do not work/jam and cannot open at times (the door to the basement and one of the bedroom doors) -There was not a toaster -The air hockey table does not work properly, the air does allow for the puc to slide. -Both of the ping pong paddles were splintering, we put duc tape around them. so we could play. -One of the shower nozzle/valve to turn shower head on was broken and a wrench sitting on the tub, looked like someone attempted to fix it but didn't work. -there was trash left in the outside fireplace upon our arrival. -the kitchen sink/drain smelled upon our arrival, we attempted to run hot water and the garbage disposal to flush it out, but didn't work. -In one of the rooms there was a chair wedge in the door so the attic door would stay closed For the price we paid, I expected what was listed on the website to be accurate and everything to be in working condition.