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Find a Location

Fix Your Ears, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fix Your Ears, Inc.

      31900 Mission Trl Ste 242-B Lake Elsinore, CA 92530-4549

      BBB Accredited Business
    • Fix Your Ears, Inc.

      PO Box 766 Lake Elsinore, CA 92531-0766

      BBB Accredited Business

    Business ProfileforFix Your Ears, Inc.

    Hearing Assistive Devices
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/15/2015

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    FixYourEars.com is a discount hearing aid depot. We are an online outlet for brand hearing aids & accessories. 

    Products & Services

    FixYourEars.com features top brand behind-the ear(BTE) aids from the manufactures below....
    SEIMENS HEARING AIDS
    HANSATON HEARING AIDS
    PHONAK HEARING AIDS
    ReSOUND HEARING AIDS
    We also carry a wide variety of batteries and accessories.

    Business Details

    This is a multi-location business.

    Find a Location

    Fix Your Ears, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fix Your Ears, Inc.

        31900 Mission Trl Ste 242-B Lake Elsinore, CA 92530-4549

        BBB Accredited Business
      • Fix Your Ears, Inc.

        PO Box 766 Lake Elsinore, CA 92531-0766

        BBB Accredited Business
      Location of This Business
      31900 Mission Trl Ste 242-B, Lake Elsinore, CA 92530-4549
      BBB File Opened:
      9/2/2015
      Years in Business:
      26
      Business Started:
      1/1/1998
      Business Incorporated:
      12/29/2015
      Accredited Since:
      9/15/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 3570 for this business, issued by Speech-Language Pathology & Audiology & Hearing Aid Dispensers Board. The expiration date of this license is 12/31/2024.

      These agencies may include:

      Speech-Language Pathology & Audiology & Hearing Aid Dispensers Board

      2005 Evergreen St, Ste. 2100

      Sacramento CA 95815

      (916) 263-2666

      Fax: (916) 2632668

      https://www.speechandhearing.ca.gov/

      Type of Entity:
      Corporation
      Business Management
      • Mr. Phillip Rechister, Owner
      Contact Information

      Principal

      • Mr. Phillip Rechister, Owner

      Customer Contact

      • Mr. Phillip Rechister, Owner
      Additional Contact Information

      Fax Numbers

      • (847) 620-1055
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/01/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I ordered hearing aids from this company 2 years ago. Since then, I have had to return the hearing aids for replacements 3 times. Each of the last 2 times, I was told by the owner ******* that I would receive my replacements within 3-4 weeks. Each time I waited over 4 months, and am currently in the 4th month this time. The owner constantly lies and blames his shortcomings on the manufacturer of the hearing aids. I am thoroughly disappointed in my decision to work with someone as untrustworthy as *******. He was anxious to get my business and credit card information, and since then the customer service has been horrific. I’m not sure if I’m the only one you’ve heard from about this business, however, I don’t feel I am. I hope there is something you can do to keep other people from being taken advantage of from this business. I did not click on the box asking for my money back, but if you could make that a possibility I would greatly appreciate it. I appreciate you reading this, and look forward to hearing from you concerning this complaint. Thank you
      Read More

      Customer Reviews

      37 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Karla A

      5 stars

      04/08/2024

      I received a quote from a local HearUSA store for hearing aids Signia *********** 7X-T for approx $5,300.00. I started looking around since I often find great deals on ***** and other on line stores. Thats how I found Fix Your Ears, ****** is the main person that helped me. I placed the order and within minutes I got a message from him thanking me for my purchase, and requesting my ****** performed full hearing test audiogram. He answered several questions and schedule a call in the morning. ****** was absolutely amazing and you can tell that he really loves his business and helping people all around. He didnt see me or treated me as a $$$ signed but rather wanted to make sure that he knew all about my activities, my experience with hearing aids, my type of hearing loss, and so many more questions that helped him program my hearing aids to suit and fit my specific needs and wish list. The hearing aids arrived much sooner then **** told **** literally saved $2,300.00 buying the devices from this company with perfect customer service as well from him; he also sent a load of accessories: different size and type of molds, wax filters, yarn, sport locks clips, wall charger, portable charger, and the list goes on.Warranty for the devices was 3 years, as well as repairs and replacement for 3 years. They do programming remotely, and offered financing through their website.I seldomly write reviews, but this company is absolutely professional, awesome, and they show their care through their outstanding customer service.I upgraded my ****************** 20 for the Signia Pure *********** 7X - T through them.Highly recommend them!Note: go directly to their website to purchase your hearing aids.

      Local BBB

      BBB Serving Central California & Inland Empire Counties

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