At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 1901 S Archibald Ave, Ontario, CA 91761-8548
- Years in Business:
- 41
- Business Started:
- 1/1/1983
- Business Incorporated:
- 1/1/1983
- Accredited Since:
- 12/8/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 130745 for this business, issued by Bureau of Electronic & Appliance Repair. The expiration date of this license is 11/30/2025.
These agencies may include:
Bureau of Electronic & Appliance Repair
4244 S Market Ct Ste D
Sacramento CA 95834
BBB records show a license number of 120684 for this business, issued by Bureau of Electronic & Appliance Repair. The expiration date of this license is 10/31/2025.These agencies may include:
Bureau of Electronic & Appliance Repair
4244 S Market Ct Ste D
Sacramento CA 95834
- Type of Entity:
- Corporation
- Alternate Business Name
- Blumenthal Distributing, Inc.
- Business Management
- Mr. Richard Blumenthal, Owner
- Contact Information
Principal
- Mr. Richard Blumenthal, Owner
- Additional Contact Information
Email Addresses
- Sales
Customer Complaints
17 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/26/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Customer Reviews
14 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Laura S
08/05/2024
Office Star Products Response
08/14/2024
I received your below message and want to apologize for the experience you have had with Office Star Products. Please send me images of the small console or the model # so that I can assist you ASAP. You can also send me you phone number and I will call you. This way I can get the parts needed quicker. My cell number is ************ if you wish to call me instead.
I bought a small console that when I unpacked it was missing half of the hardware needed to assemble. Tried to use the computer generated parts order form. I was able to fill in name, address and model #. The field for parts needed were not working. This was on a Sunday. On Monday I called Office Star Products to order the missing parts. (Keep in mind, not my mistake that the parts are missing. 1 1/2 hours trying to fill form on Sunday.). The unhelpful customer service told me to find somebody to help fill the form. Im 73 and new in my community, dont know anybody to help. I called Office Star for that help since it is their system. The customer service representative hung up on me. So I have a console that needs parts and Office Star has an unhappy customer. Where is the customer service that in mentioned in their corporate mission statement?
Thank you and hope to hear from you soon,
*******************
Office Star Products
Executive Vice President
Office ************************
Cell: **************
Fax **************
**************************************************
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