Customer ReviewsforPNC Bank

IBM barely opened this account and made a 1000 dollars cash deposit at their partner atm and my money didn’t make it in my account and so I filed a dispute and PNC denied my dispute. I called the number on the ATM machine and also filed a dispute with them. I’m still to this day august 27th waiting for my money. PNC bank was not understanding to what this situation has done to myself and my family…..since that money was my rent money, I’m now being kicked out of my place due to nonmpayment and my credit cards are behind and so ifs my car. I said o was gonna sue them for my money and they said they were gonna close my acoount and theydid….I’m in an extreme financial hardship. Be careful with this bank cause they might steal your money too….

I tried to deposit cash into their ATM, the ATM said it could not complete my transaction & did not return my money. The summary of what PNC's employees & supervisors told me is "Too bad".

My mortgage was sold to PNC Bank 4 months ago. My autopay didn't go through right away and I sent a one-time payment to ensure that I wasn't late. 4 months later I am still trying to unravel the fallout from this, because instead of simply applying this extra money to my next monthly payment, it sat waiting to be used in my account. I called and asked to apply this money to my principal, and all **** ***** *****. My auto-pay monthly payment for that month was removed (despite this having nothing to do with the "Unapplied money"), the "Unapplied money" that was supposed to be applied to the principal was mistakenly applied as a full mortgage payment three times, then undone twice, then finally applied to the principal, and then a few days later the auto-payment that was removed was re-applied, then removed, then reapplied again. This resulted in 3 weeks of backdated statements, auto-generated letters from the collections department (from the mistakes they made in removing my payments), etc. Customer service agents are kind but nobody has been able to tell me where my money is and if it was or was not applied to my principal. When I call, I'm switched from agent to agent and tonight after an hour I finally broke down in tears on the phone with them at the prospect of having to explain this again. My experience with PNC has been absolutely terrible and I do not trust them with my money. I wouldn't recommend them to my worst enemy.