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Find a Location

OriginalWheels.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforOriginalWheels.com

    New Auto Parts
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 12/13/2012

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    325 W Main St, Ontario, CA 91762-3843
    Years in Business:
    14
    Business Started:
    4/7/2010
    Business Incorporated:
    4/7/2010
    Accredited Since:
    12/13/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Original Wheels, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Richard L Mefferd III, Member
    Contact Information

    Principal

    • Mr. Richard L Mefferd III, Member

    Customer Contact

    • Mr. Richard L Mefferd III, Member
    Additional Contact Information

    Fax Numbers

    • (909) 597-1415
      Other Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kerry W

    1 star

    08/31/2022

    I ordered a rim assuming that the product would be able to be used once it was put on the balancer is the tire on it the rim is bent I contacted the company and they told me that if it was even the slightest scratch I would be charge the servicing to give $185 which was the price that I paid for the rain to start with faster shipping all I ask and I even sent videos of it on the balancer that it was bad for a new rim and they gave me the runaround on it telling me that you know they might not get anything back and they still have not responded except saying that the above

    OriginalWheels.com Response

    01/27/2023

    Hi ***** We offer a 100% customer satisfaction guarantee as I mentioned in my email to you. We ship all wheels insured and we would be happy to issue a full refund for the wheel as long as it is in the same condition as received (not damaged from being used). I see that you have not used the prepaid UPS return label that we sent you back in August. Please let me know if you need us to resend the prepaid UPS return label so you can return the wheel for a full refund.

    Local BBB

    BBB Serving Central California & Inland Empire Counties

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