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Find a Location

Go Mart Inc has 131 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGo Mart Inc

    Gas Station
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company is a gas station and convenience store. 

    Products & Services

    gasoline, diesel fuel, car wash, convenience store, gas station

    Business Details

    This is a multi-location business.

    Find a Location

    Go Mart Inc has 131 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      915 Riverside Dr, Gassaway, WV 26624-1127
      BBB File Opened:
      3/24/2003
      Years in Business:
      110
      Business Started:
      1/1/1914
      Business Incorporated:
      4/29/1966
      Licensing Information:
      • West Virginia Division of Labor - Weights & Measures

        1900 Kanawha Boulevard East
        State Capitol Complex - Building 3, Room 200
        Charleston, WV 25305 

        Telephone Number - (304)722-0602

         

      Type of Entity:
      Corporation
      Business Management
      • Mr. John D Heater, President
      • Mr. Sam Heater, Treasurer
      • Terry Smith, Manager
      Contact Information

      Customer Contact

      • Mr. John D Heater, President
      • Terry Smith, Manager
      Additional Contact Information

      Fax Numbers

      • (304) 364-4690
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/13/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I went to gomart participated in a promotion and was met with false advertisement was told by the clerk the next day to repurchase item to get the bonus points that the offer read well $30 later I finally got the points then I contact customer service the guy was rude to me even though I explained too him in great detail that the promotion glitched he told me well I can see you got the points offering zero solution just being down right rude about the situation very unprofessional was unprovoked and very judgmental also very hostile towards the situation I will be contacting the owner of this establishment because there isn’t no way anybody should be met with that the person of question is *** ******* 
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jennifer H

      1 star

      10/07/2023

      Selling defective/ burnt **** vape pods. Will not take returns in store after selling defective products after they were opened in store in front of clerk. DON NOT BUY **** FROM GO MART!

      Go Mart Inc Response

      10/09/2023

      The retailer has no responsibility to replace these pods under the circumstances listed.  Customer can call the 800 number for *** and will get a full refund as well as coupons for free product. 

      Local BBB

      BBB Serving Canton Region & Greater West Virginia

      BBB Reports On

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