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Find a Location

Lavery Automotive Sales & Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLavery Automotive Sales & Service

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers a full service automobile dealership.

    Business Details

    Location of This Business
    1096 W State St, Alliance, OH 44601-4622
    BBB File Opened:
    1/1/1966
    Years in Business:
    60
    Business Started:
    1/1/1964
    Business Started Locally:
    1/1/1964
    Business Incorporated:
    8/13/2003
    Licensing Information:

    • OH Car Dealership
      ODPS Ohio Bureau of Motor Vehicles Dealer Search
      1970 West Broad Street, Columbus, Ohio 43223
      Mail:Unit P.O. Box 16521, Columbus, Ohio 43216-6521
      P:614-752-7636
      F:614-752-7220

      Dealer Search
      https://ext.dps.state.oh.us/BMVOnlineServices.Public/DealerSearch.aspx
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. William T. Lavery, President
    • Mr. Scotty Robb, General Sales Manager
    • Mr. Rick Sandoval, General Manager
    Contact Information

    Principal

    • Mr. William T. Lavery, President
    • Mr. Scotty Robb, General Sales Manager

    Customer Contact

    • Mr. Rick Sandoval, General Manager
    Additional Contact Information

    Fax Numbers

    • (330) 823-8754
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I purchased a 2017 Ford Escape from the dealerhip on 10/11/2022, and the paperwork was submitted three (3) times and finalized on 10/14/2022. I purchased a vehicle service contract (warranty) on 10/28/2022. With less than a month of diving the vehicle on 11/08/2022 this seemed to have a flex plate failure and transmission failure and the transmission is shot and not good. Turning this inot the warranty company (Olive) they denied the claim and due to it being pre-existing from time of purchase of the vehicle in their statements. So I reached out and contacted the dealership about the vehicle. And had the vehicle towed back to them. Going on a month (1 month) now, and repairs are not started yet. Purchased with 58068 mi on here, and roughly 58,209 on here now. Would like a loaner/courtesy vehicle and transmission replacement. OR a total replacement of loss on vehicle that can't be used less than 30 days of purchase. OR replacement vehicle.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Br R

    1 star

    10/10/2023

    Yeah I was going to buy a used Buick from them and I paid $400 to them and then ended up not being able to make it there to get the car. So I asked Sam the salesman if I could change my mind and he said that would be fine and they would just reverse the deposit. And I had to call two or three times the first couple weeks asking if he's sending it if there was an issue and then I still haven't received my money back and it's been like a month now. The Sam's a piece of **** because it could have just said so I'll buy the ******* car but don't try to steal my ******* money piece of **** *****

    Local BBB

    BBB Serving Canton Region & Greater West Virginia

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