Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Peak RSG Services Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPeak RSG Services Inc.

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 24/1/2023

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Peak Services is a trusted expert in emergency repairs and restoration services specializing in the replacement of roofing, siding, gutters, doors, and windows. We're the one that insurance companies count on for reliable restoration services following residential disasters. We'll ensure your home is repaired quickly and with quality workmanship.

    Business Details

    Location of This Business
    20 High Plains Trail, Balzac, AB T4A 0P7
    BBB File Opened:
    4/5/2012
    Years in Business:
    14
    Business Started:
    2/11/2009
    Business Started Locally:
    1/11/2011
    Business Incorporated:
    13/7/2018
    Accredited Since:
    24/1/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Colin MacBeath, VP Finance
    • Jim Gibb, VP Installation Services
    Contact Information

    Principal

    • Colin MacBeath, VP Finance

    Customer Contact

    • Jim Gibb, VP Installation Services
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Damaged stamped concrete after they worked on our house.This damage is from slamming the ladder/scaffolding that's been used to install the sidings. They sent their "property manager" ******* if I remembered his title correctly and we spoke with him and told him about our concerns such as damages on the concrete and leaving debris (sharp nails and cut out sidings - which could harm anyone in the house especially our dog and the contractors are aware of it but THEY COULD CARE LESS) after the work was done. He acknowledged our concerns and said theyll address the damage on the concrete by sealing the entire concrete and even apologized for the debris that was left behind so we thought everything is fine - this was April **, 2023.I called ************ a couple of times for an update and the answer is always talk to ***** project manager. So at some point I got a hold of ***** and he said he will talk to ******* and someone will call me, I was being considerate because I know theyre busy but a month has already passed and got NOTHING no email no phone calls NOTHING. So I called ***** again and he said its on the works and were trying to find a contractor for you because its a big job so i said again okay thank you for that update. A couple of weeks went by I got nothing so I called ***** again and he said h*** call someone in the office and someone will call me on the SAME DAY but unfortunately no one did again. And now, after all of this back and forth conversations verbally theyre telling a different story - they promised to do their part and yet here we are. This is very upsetting and very unprofessional - everything shouldve been written in an email but they didnt want to - I begged for an email to be sent but got absolutely nothing.I called ***** on August 23 in the afternoon and he said he will talked to his boss to seal my damaged concrete and he will give me an update in the next 24 hours. 2 weeks later still no calls from him.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Southern Alberta and East Kootenay

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.