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Complaint Details
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Initial Complaint
14/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I am writing in respect to an Auto body shop called Alfarose 250 12th Ave. E. Regina phone # (306)522-1290. I have been corresponding with a woman named *******. I took my car in to get fixed after an accident, now that I have my car back many things are broken; the windshield wiper button is broken, this is important at this messy time of year. Also my satellite antenna is broken off & the ***** crest is missing from the front of the car. Now I called and made an appt. with them and had to cancel due to the flu. When I called back to make an appt once feeling better, she's telling me they couldn't put the crest on because I wouldn't pay for it and it wasn't there. It's in the trunk of my car. I also have a picture of it the day I took the car to that shop and the antenna was just fine. ***** ******* ****** ***** ****** **** *****, now another appointment was made for April 18th *** * **** **** ******* ***** **. ******* *** ***** ** **** *** ************** *** *** ** *** ****** **** **** *******
Business response
14/04/2023
Hi
******* has a scheduled appointment on the 18th of April, I would like to wait until then to address any concerns she may have before responding.
Thank you
********
Customer response
19/04/2023
Better Business Bureau:Consumer called BBB and stated business repaired her vehicle and matter is now resolved to her satisfaction.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.