7 Customer Reviews
Review from Andrée B
5 stars29/07/2023
While in the process of planning for future care for our elderly parents, and in the hope of being able to keep them at home as long as possible, we contacted **************************** to get some guidance and information. From the initial contact to the consultation itself, we were provided with excellent, timely and compassionate service. The consultants offered valuable information about and insight not only about home care services but as well about other alternatives. The service offered by **************************** has allowed us to plan for the future and to get some peace of mind knowing what services are available and knowing that we can turn to **************************** for further help down the road should it be necessary. We only have praise for the service rendered.
Tea & Toast Incorporated Response
31/07/2023
Thank you so much for the kind words! We are thrilled to have been about to help you plan! Looking forward to assisting you and your family again in the future!Review from Guy-Anne P
5 stars02/04/2023
**************************** was a great help to us earlier this year when we were under a tight deadline to make our selections for a long term care facility for our aunt. We first spoke to ***** who quickly put us in contact with one of the advisers. **** was so prompt in getting back to us and very accommodating with our busy schedules despite the fact that she was heading on vacation. **** patiently answered the multitude of questions that my sister and I had not only about the various long term care facilities but also about the intricacies of the process of placing a loved one on the wait list. It is often very difficult to get prompt responses from the overworked LHIN (local health integrated network staff. It was therefore very reassuring to have an experienced person guide us through the process.Tea & Toast Incorporated Response
03/04/2023
***************, thank you so much for your kind words! We are thrilled that we could help you with the ************** search!Review from Jennifer M
5 stars23/08/2022
****** was amazing! I am so glad I found Tea and Toast to help me make a difficult time better. Her expertise and professionalism gave me confidence. Truly a blessing! I am so thankful for everything she did.Tea & Toast Incorporated Response
24/08/2022
***, we are so happy that you got the help you needed!! Thanks for the review!Review from Kim S
5 stars12/08/2022
Tea and Toast and in particular our advisor **** were extremely helpful in our search for assisted living for my mother. **** took a huge load off my shoulders and guided myself and my brother through the tours and questions that needed to be asked so that we were comfortable and informed in making our choice. I cannot thank her enough for the all the help in ensuring we made the right choice for our family. ***Tea & Toast Incorporated Response
13/08/2022
***, thank you so much for sharing your feedback! We are thrilled that mom has found her new home!Review from Robert B
5 stars26/03/2022
We can not be more satisfied with the services of **** and of Tea & Toast ! Over the close to 8 months I have dealt with her, she has shown great patience, knowledge and most of all caring and understanding for the client and care giver. She was able to narrow down the residential options that met our needs and arrange visits in a timely manner. She efficiently followed up on administrative and organizational matters, never tiring of my many questions. Our heartfelt thanks ! RobertTea & Toast Incorporated Response
29/03/2022
******, thank you so much for the kind words! I'm glad that **** was able to help you over the last year! Wishing you all the best!Review from Anne M
5 stars06/01/2022
We were in need of help to find a long term/palliative home for my sister.Someone recommended calling Tea & Toast for help. Jean returned our call immediately even during Christmas and found us a place called Billings Lodge.It has been an amazing place and so caring and accommodating with all of my sister's needs. Cannot thank Jean enough for everything that she has done for us **** and Anne M*****Tea & Toast Incorporated Response
10/01/2022
Hi Anne, I am so happy to hear this!! Thank you for your kind words!Review from Jennifer C.
5 stars30/11/2021
Tea and Toast provide value and support beyond measure. I will recommend their services to my personal and professional contact. I am a busy professional. I reached out after a recommendation from our family Dr. I got an email back within minutes and my advisor called me to solve the issue within 24 hrs. **** was lovely and patient as I had to make multiple changes to a booked meeting due to an exceptionally busy day. She had the information I needed at her finger tips. She went above and beyond to save me hours of time, stress and money in my search for LTC homes. She provided additional value as she gave me direct helpful contacts to other services that were relevant and appropriate to my situation. She was honest with the value she provided and transparent about how the business works and how the services are compensated. I highly recommend their services for all your retirement home and LTC needs.Tea & Toast Incorporated Response
03/12/2021
Thank you so much for taking the time to send us a review Jennifer! I'm thrilled Jean was able to help!!
Customer Review Rating
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