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Find a Location

Service Line Warranties of Canada has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforService Line Warranties of Canada

    Extended Warranty Contract Service Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.6/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 26/2/2021

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    150 King Street West, Suite 200, Toronto, ON M5H 1J9
    BBB File Opened:
    9/9/2014
    Years in Business:
    10
    Business Started:
    14/3/2014
    Business Incorporated:
    14/3/2014
    Accredited Since:
    26/2/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • Service Line Warranties
    • SLWC
    • HomeServe
    Contact Information

    Principal

    • Mr. Michael Van Horne, General Manager

    Customer Contact

    • Mr. Michael Van Horne, General Manager
    • Mr. Myles Meehan, Vice President of Corporate Communication
    • Rhode Kirkpatrick, Manager
    • Jill Traub, Customer Advocate
    • Meghan Long, Customer Advocate
    Additional Contact Information

    Fax Numbers

    • (724) 749-4520
      Primary Fax

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    18/12/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    In December of 2023, we had a resident who required a sewer line repair. Our contact for this program advised us that they had a program called the ***** Program, that would assist our residents who could not afford to affect the repair, regardless of whether they purchased the Warranty. This was a big deciding factor in endorsing this Product. When I attempted to assist an older gentleman with this application, just before Christmas, I was sent back and forth between **** and ********* for 4 hours only to find out that this program, that was used to get us on board, may or may not exist and is only available in the United States.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Syed r

    1 star

    03/02/2024

    Customer support is very poor. Wait time online is beyond imagination. I called at the time of renewal of my interior plumbing was there. I said your web page is showing $5.69/month for Interior Plumbing, and I am charged $10.17/month. Kindly renew at the rate of $5.69 as advertised on your webpage. Ten times I called, but every time they said we have made the change, but I kept getting billed for $10.17/month ($122/yearly). Last time I called, I was surprised, they said your billing is showing $240/ year? Customer service is horrible. I immediately cancelled my subscription online. I need that SWOLFC should provide better customer care, and treat all customers alike, and charge same amount of monthly fee for the same service.

    Local BBB

    BBB Serving Central Ontario

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