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Find a Location

WagJag Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • WagJag Inc

      100 - 116 Spadina Ave Toronto, ON M5V 2K6

    Business ProfileforWagJag Inc

    Coupon Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    100 - 116 Spadina Ave, Toronto, ON M5V 2K6
    BBB File Opened:
    29/9/2010
    Years in Business:
    13
    Business Started:
    4/6/2010
    Business Incorporated:
    4/6/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Wagjag Ltd.
    Business Management
    • Ghassan Halazon, CEO
    • Fazal Khaishgi, COO
    Contact Information

    Customer Contact

    • Ghassan Halazon, CEO
    • Fazal Khaishgi, COO
    Additional Contact Information

    Fax Numbers

    • (866) 473-3921
      Primary Fax

    Phone Numbers

    • (416) 590-x208
      Other Phone

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    26/01/2022

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    Good afternoon, I purchase an **** gift card and Fuel discount card (purchase number ********) via Wagjag.com. I was charged $255 via my **** which went thru on *** 6, 2022. I emailed the wagjag customer service on Jan 15, 2022 indicating that I never received the cards physically or electronically. No response besides a auto response acknowledging the email. I therefore email again on Jan 21, again no response. I called the customer service on Jan 24, 2022 and was promised the cards will be sent electronically "within hours". Today is Jan 25, ie. 24 hour later still delivery of the products as purchased. I would appreciate either delivery of the **** an fuel discount card (valued at $290 or a total refund of the purchase. Thank you, Irving *****
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marco V

    1 star

    22/01/2023

    I purchased rechargeable heated gloves back in November. I didn't receive the correct product and I've been trying to get a refund ever since. They were quick to say sorry and they would look into it with their vendor but after a few weeks of waiting i got fed up and asked for a refund. They offered me a $10 credit on their site which is 1/4 of what I paid for the product I didn't get. I said I want a refund and that's when they stopped responding. I've sent several messages since and no reply.

    WagJag Inc Response

    12/05/2023

    I received the corresponds between ***** **** and WagJag Customer Support, and a refund was issued for the purchase. It has been resolved.

    Local BBB

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