46 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Julie S
1 star02/04/2024
Terrible customer service. I ordered a two recliner chair set. One came WITHOUT arms. I bought it on ****** as used-like new. How is an armless chair usable??? More importantly, who consciously sells an armless chair? Days I have spent trying to get them to replace the item. I was offered $25 to fix the chair...but I had no arms to fix it with. They said they had no stock to replace the chair. ****** and their own site have the stock available. They won't offer me one of these as they are $50 more than what I paid. Basically, I am forced to return for a refund. ****** **** * **** ** **** ******** ****** ******* ******* **** ***** You should have given me a replacement and avoided yet another bad review.Review from Timur M
1 star01/03/2024
*** ******* ***** ***** ***** ******* **** **** **** ********** I bought 2 chairs: "****** Modern Accent Chairs with Cushioned Seat, Upholstered Linen-Feel Armchair for Bedroom, Living Room Multicolored". Both broke in less than 3 months. I am just looking for a way to get rid of this trash. The problem with this company is that they have a policy that prevents customers from leaving comments about products they purchased, unless a warranty still in place. How do you like that? *** ***** ******** *** **** ******** *** * ***** **** *** **** **** *** * ******** ******* ** ***** **** ******* ************ *** *** ** *** ***** *********Review from Kimberly S
3 stars04/02/2024
Shipped very quickly Box arrived in good condition Unfortunately ordered a folding pen for our puppy. It is too flimsy. We went out and came home and she had pushed it so she made enough of a gap in the base that she got out and was free while we were gone. Too flimsy.Review from Carolyn R
1 star06/01/2024
Cheap. The unit bent in the wind. A total waste of money.Review from Rachel S
3 stars29/12/2023
The machine (pedal go Kart) was delivered on time, instructions were hard to see the sticker on the back of the chair is upside down, the weld that holds on the plastic steering cover had broken off. We have not had outside yet to see how it ridesReview from Valerie C
1 star24/12/2023
**** ******** Poorly made. Holes not cut out to put together. Instructions are awful. Prices not numbered.Review from Al G
5 stars20/12/2023
I purchased a folding dog grooming table, it arrived very promptly, and was exactly as described . Shipping was surprisingly prompt, package was in perfect condition I am very happy with my purchase ** ******Review from Trang N
1 star19/12/2023
Not have a free return! I will order other channel like ****** with better return policiesReview from Mary A
3 stars15/12/2023
Bought a sofa which unfortunately has a defective left arm rest. Wrote to Aosom and explained the problem but never heard back from them about a solution. The sofa is very nice and is the perfect size and color for my room, if only it did not have a crushed arm rest *** ** * ***** **** ******** ** ****** **** ***** ***** **** **** ** ******** * ***** **** ** * ******Review from Veronique C
1 star14/12/2023
Arrives fast and boxe looked fine but the cage was damaged… we managed to put it back into place and set it up. Our rabbit was put in it but by the end of the day we had poo all around the cage and two pees also. She was also not moving around and I can see her toes splitting with the bars of the cage. I suspect she is not very comfortable. No way this cage was meant for rabbit… we won’t be using it anymore. we are very disappointed by our purchase.
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