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Complaint Details
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Initial Complaint
16/10/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I purchased a range from Tepperman’s in July of 2022 and have come to discover that the item is now discontinued with the manufacturer. I never received any notification from Tepperman’s stating the item is discontinued. Parts and servicing are now more difficult to find as the product is now longer being manufactured. I spent upwards of $1,300.00 on this product only for it to be discontinued. Had I known that, this model would not have been an option. The burners on the range have already started peeling and don’t heat properly. I have requested an invoice from Tepperman’s on the item as I can’t remember if a warranty was purchased, but they have not provided that. * ** ******** ******* **** ******** ********* ****** ** ******* *** ****** ** **** ** **** **** ****** ** *** ******** ***** ** *****Customer response
17/10/2023
Please disregard complaint. Matter was solved. Thank you.Initial Complaint
11/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Stop sending mail to my address addressed to the previous resident of this address ***** ****. Please stop sending any advertisements to this address.Business response
10/09/2021
Business Response /* (1000, 8, 2021/08/26) */ We have removed you from the mailing list. This will take some time as advertisements are mailed in advance. You may also need to contact ****** **** as well, but you have been removed on our end.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.