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Find a Location

Ottawa Moving Logistics has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ottawa Moving Logistics

      1159 Parisien Street Gloucester, ON K1B 3N3

      BBB Accredited Business
    • Ottawa Moving Logistics

      36023 - 1106 Wellington Street Ottawa, ON K1Y 4V3

      BBB Accredited Business

    Business ProfileforOttawa Moving Logistics

    Moving Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/5/2017

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Ottawa Moving Logistics has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ottawa Moving Logistics

        1159 Parisien Street Gloucester, ON K1B 3N3

        BBB Accredited Business
      • Ottawa Moving Logistics

        36023 - 1106 Wellington Street Ottawa, ON K1Y 4V3

        BBB Accredited Business
      Location of This Business
      1159 Parisien Street, Gloucester, ON K1B 3N3
      BBB File Opened:
      3/5/2017
      Years in Business:
      10
      Business Started:
      12/12/2013
      Business Incorporated:
      12/12/2013
      Accredited Since:
      10/5/2017
      Type of Entity:
      Corporation
      Number of Employees:
      5
      Alternate Business Name
      • Ottawa Moving Logistics 2013 Inc.
      Business Management
      • Ms. Rosie Rowe, Owner/Manager
      • James Antaki, General Manager
      Contact Information

      Principal

      • Ms. Rosie Rowe, Owner/Manager

      Customer Contact

      • Ms. Rosie Rowe, Owner/Manager
      • James Antaki, General Manager
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      13/07/2021

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I have been awaiting a response from management since June 28 regarding the complaints made about my move on June 24. I have yet to receive a response. 1) Masks: During the move on June 24, masks were worn inconsistently at best, and at times, not at all inside the house. 2) Mattress bags: Only one mattress bag was used for transport and storage (for the queen mattress). Neither the queen box spring nor the two twin mattresses (all of which are new) were protected. 3) Damage: The crew also did not bring enough moving blankets and protectors. Because of this, many pieces were moved uncovered, which resulted in damage. 4) Attempt at Overcharging: I also had to point out, at the end of the move, that I should not be charged for the additional 30 minutes it took for the team to get from Gatineau to Ottawa (they took a break), which a mover then agreed to. 5) Items left by Movers: Finally, two moving mats were left in our condo, which I had to return myself.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nicholas R

      5 stars

      18/10/2023

      These movers arrived at a back lane a while back to move my neighbors. Some seemingly random woman approached one of the movers just after they had parked the truck. After a brief discussion, the mover repositioned their huge 5-ton truck a few feet from where it was originally. I speculate this was done to appease this woman's concerns that there may not be enough room for emergency vehicles to get through the alley if there happened to be an emergency (which there wasn't; enough room or an emergency). However, after having moved over a few feet, the front passenger side tire ended up landing on a plant in the foliage alongside the alley. As a result, that same woman became hysterical. I saw and heard this woman verbally and physically abuse and assault the mover while he was carrying my neighbors belongings in and out of the house causing quite a scene drawing attention from other neighbors in the area. Not wanting to escalate the situation, the movers attempted to laugh it off and ignore the ranting and raving woman yet she relentlessly persisted to get right up in their way. She even followed them inside my neighbor's home but was quickly escorted back outside by my neighbor. Just wanting to end the situation, the movers tried their best to empty the unit and vacate that location quickly, which they did. Not long after the movers left, the police arrived. I thought they would arrest the woman for trespassing and assault or at the very least get her to the hospital for a psychological evaluation but apparently she had called them..to report the damaged plant. Tragically, it looked as though the plant had succumbed to it's injuries and might have to be replaced. The police appeared to be unsympathetic to the women's loss and departed the scene to question the movers about 200 meters away where they had a very brief exchange. Hats off to those extremely patient, polite and well-intentioned gentlemen for handling the situation in such a professional manner.

      Local BBB

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